Job Description
For A Better You
At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we’ll empower you to live this promise each day as you make a truly global impact in your career.
We constantly strive for innovation, while transforming and improving the online shopping experience for our customers. We believe that individually we are incredible, but when we come together, our growth is infinite. In an industry that is constantly evolving, we are on a mission to make an impact on the global market, and the individual and collaborative efforts of our people are paramount to helping us succeed.
Whether you work in one of our logistics centers, technology hubs, corporate offices or even from home, your role at iHerb will take you beyond what’s expected, turning challenge into change. If you're ready for it, we want you to join our team. Get started now.
Job Summary:
We are seeking a strategic and execution-driven Senior Marketing Manager to lead the development and orchestration of our annual marketing calendar within a fast-growing health and wellness e-commerce environment. This role will be responsible for translating business priorities into integrated, customer-centric campaigns that drive engagement, conversion, and long-term loyalty.
You will partner closely with merchandising, global channel teams, and regional marketing teams to bring key health and wellness initiatives to life - ensuring seamless execution across all digital touchpoints. The ideal candidate is highly collaborative, detail-oriented, and an exceptional communicator who can navigate complexity and align diverse stakeholders.
Key Responsibilities:
Own and manage the annual marketing calendar, aligning with key health and wellness moments, product launches, seasonal campaigns, and promotional events
Partner with merchandising teams to identify category priorities (e.g., supplements, beauty, sports nutrition, wellness essentials) and translate them into compelling marketing plans
Collaborate with global channel teams (e.g., paid media, CRM/email, social, affiliates, on-site) and regional marketing teams to ensure cohesive campaign execution
Lead integrated campaign planning and execution across all digital channels, ensuring consistency in messaging and a seamless customer experience
Act as the central point of coordination across cross-functional teams, managing timelines, dependencies, and deliverables to ensure flawless execution
Partner with Business Intelligence to monitor and analyze campaign performance, using data and insights to optimize future marketing initiatives
Ensure marketing initiatives are aligned with brand standards, regulatory considerations, and customer trust expectations within the health and wellness space
Identify opportunities to improve processes, enhance cross-team collaboration, and scale marketing operations effectively
Success Metrics:
A well-structured, proactive marketing calendar that is clearly aligned with business priorities and consistently delivered on time
Seamless execution of integrated campaigns across all channels, with minimal friction between global and regional teams
Strong cross-functional alignment, with merchandising, channel, and regional teams operating with clarity on priorities and timelines
Measurable improvements in campaign performance, including engagement, conversion, and revenue contribution
Increased efficiency in marketing processes, with streamlined workflows and improved speed-to-market
Consistent, high-quality customer experiences across all touchpoints that build trust and loyalty in the health and wellness space
Required Qualifications:
10+ years of experience in marketing, preferably within health & wellness e-commerce with a strong focus on campaign planning, integrated marketing, or program management
Strong experience managing integrated, multi-channel marketing campaigns in a fast-paced digital environment
Proven ability to partner cross-functionally with merchandising, product, and regional teams
Deep understanding of e-commerce marketing levers, including promotions, lifecycle marketing, and digital channels
Exceptional communication and stakeholder management skills, with the ability to influence and align teams globally
Strong project management and organizational skills, with the ability to manage multiple priorities simultaneously
Data-driven mindset with experience using performance metrics to inform decisions
Familiarity with regulatory considerations in health and wellness marketing (e.g., claims, compliance) is a plus
Technical & Platform Proficiency:
High aptitude and ability to make efficient use of online productivity and communication tools, in our case with the Google Workspace suite and Asana
Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred
Education Requirements:
Bachelor’s degree in Marketing, Business, Communications, or a related field required
MBA or advanced degree is a plus, but not required
What Success Looks Like:
Increased engagement and conversion on health content pages
High-performing product bundles and regimen-based experiences
Improved customer understanding and trust in health and wellness offerings
Compensation:
The expected salary range for this role is $115,000 - $150,000 USD. The actual base pay offered will be determined by factors such as the candidate's relevant experience, education, geographic location, and internal equity.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to [email protected]. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.