Sales & Fleet Admin Specialist (Back Office) with English and Polish

Job Purpose

You will be responsible for ensuring the accuracy, timeliness, and compliance of billing, reporting, and pricing operations. Your role includes creating invoices and related documents, validating pricing, generating reports, and coordinating with internal and external stakeholders. You will support both B2B and public sector clients and act as a key liaison between business teams, IT, and customers.

Responsibilities:

• Creating, validating, and issuing invoices, credit memos, and debit memos
• Reconciling and managing self-billing processes for public sector clients and car dealers
• Performing manual adjustments and corrections to billing data to ensure accuracy
• Ensuring compliance with legal, regulatory, and e-invoicing standards across EMEA
• Executing billing uploads via designated interfaces and maintaining condition records
• Generating and analyzing monthly billing reports and providing insights for decision-making
• Identifying and explaining discrepancies between expected and actual billing outcomes
• Handling billing for specific customer segments including invoice corrections and replacements
• Validating pricing for sales orders and purchase orders and ensuring contract compliance
• Maintaining and uploading pricing data into relevant systems and confirming tire policy compliance
• Collaborating with service centers to resolve discrepancies in job sheets
• Coordinating with IT and business teams to troubleshoot billing, pricing, and reporting issues
• Communicating with internal teams regarding billing queries and documentation requirements

Qualifications & Experience Required

Education, Master, other certification:

• No specific degree required, experience in billing or back-office operations preferred

Experience:

• Previous experience in billing, pricing, or reporting activities is an advantage

Technical Skills:

• Familiarity with SAP and Freshdesk
• Knowledge of pricing structures and contract validation
• Basic Excel skills

Languages Skills:

• English C1
• Polish C1
• French or German or Italian minimum B1

Soft/Behavioral Skills:

• Strong attention to detail and analytical skills
• Ability to manage multiple tasks and meet deadlines
• Effective communication and collaboration skills