Retail Guest Services Team Member

Retail Guest Services Team Member Join our highly successful team at Tommy's Express Car Wash! If you're great with guest service, confident with technology, enjoy working in a fast-paced but supportive team environment, you'll love Tommy's Express!   What can Tommy's offer you?  Competitive base pay and annual bonus  Full insurance package including Health, Dental, Vision, Life, Disability, Employee Assistance  401k match and complimentary financial planning services  Dependent care FSA with on-site Daycare Options  Paid time off and paid holidays  Opportunity for continued education and tuition assistance  Valuable learning and development program  Significant ability to grow internally for motivated and strong performing team members  Fun, energetic, family-oriented work culture with an emphasis on team member morale  Nationwide presence    Position Responsibilities:  Provide quick and friendly customer service to our guests within the car wash   Create and retain new customer relations, including sales of monthly wash packages   Learn and operate all aspects of POS and LPR systems to operate car wash equipment    Help maintain wash equipment and perform routine care as needed   Oversee all property aesthetics    Maintain cleanliness of interior and exterior of car wash and property  Monitor wash quality of each vehicle   Exceed guest expectations on experience   Exemplify and uphold the WE OWN IT culture      Position Qualifications & Candidate Attributes:  Must be willing to work hard, build relationships and love people!    Set an example to all Team Members of working hard and doing your best!    Try your best every day and come to work with a winning attitude.     Supervisory Responsibility   This position has no direct supervisory responsibilities.      Position Type/Expected Hours of Work   This position may be part or full-time. On average, part-time team members will work 16-24 hours a week, while full-time team members will work 30-40 hours per week. This position requires weekend work shifts.       Work Environment   This job operates in a professional retail environment. Car wash operating hours are Monday through Sunday from 7:00am - 9:00pm. This role routinely operates in all areas of the car wash facility, including both indoor and outdoor work.        Physical Demands   The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.   While performing the duties of this job, the team member must be able to:    Able to work in a fast-paced environment    Able to move about inside the office to access file cabinets and office machinery, etc.   Able to effectively communicate, detect, converse with, discern, convey, express oneself and exchange information   Able to move equipment weighing up to 30 pounds.   Able to work and commute in all weather conditions   Able to walk, bend, twist, turn, stoop, climb steps, reach with hands, use hands to fingers.    Travel   Travel is not required for this position.       Other Duties    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Therefore, other duties may be assigned by your manager. Duties, responsibilities, and activities may change at any time with or without notice.       Company Overview:   Tommy's Express is a national franchise for outstanding car washes and car care services. Powered by industry leading technology and decades of experience and planning, Tommy's Express car washes deliver a cutting-edge car wash experience unlike anything you've encountered before. Our fully automatic washes feature advances including the easy-loading car wash dual belt conveyor, wide open car wash bay for natural lighting, advanced presoak and sealer services, and free high-power self-serve vacuums on site.