Consumer Access Specialist PRN

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule:

PRN

Shift:

Day (United States of America)

Address:

501 REDMOND RD NW

City:

ROME

State:

Georgia

Postal Code:

30165

Job Description:

Work Schedule: PRN position with no set schedule. Must be flexible to work various shifts, including days, evenings, nights, weekends, and holidays, based on department needs. Availability for occasional short-notice or call-in shifts is required.

• Performs Medicare compliance reviews and issues Advance Beneficiary Notices of Noncoverage as needed.

• Creates accurate estimates for patient financial responsibility and collects payments or establishes payment plans.

• Coordinates with utilization management staff for pre-authorization issues and ensures patients have necessary logistical information.

• Contacts insurance companies to verify eligibility and benefits, and obtains pre-authorizations within established timeframes.

• Registers patients for all services, ensuring accuracy and minimizing duplication of medical records.

Knowledge, Skills, and Abilities:
• Mature judgement in dealing with patients, physicians, and insurance representatives
• Working knowledge of Microsoft programs and familiarity with database programs
• Ability to operate general office machines such as computer, fax machine, printer, and scanner
• Ability to effectively learn and perform multiple tasks, and organize work in a systematic and efficient fashion
• Ability to communicate professionally and effectively, both verbally and written

Education:
• Associate [Preferred]
• High School Grad or Equiv [Required]

Field of Study:
• N/A

Work Experience:
• 1+ customer service [Preferred]
• 1+ relevant healthcare [Preferred]
• 1+ revenue cycle [Preferred]

Additional Information:
• N/A

Licenses and Certifications:
• Certified Healthcare Access Associate (CHAA) [Preferred]
• Certified Revenue Cycle Rep (CRCR) [Preferred]

Pay Range:

$15.89 - $25.43

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.