IT Configuration Engineer II

Overview

When you think of InComm Payments, think of Innovative Payments Technology

We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry

Since our inception, we have grown to be a team of over 3,000 employees in 34+ countries around the world

We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

 

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants

InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding

We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

 

You can learn more about careers at InComm Payments here: www.incomm.com or connect with us on Twitter, Facebook, LinkedIn, or Our Blog.

 

About This Opportunity

The Software Configuration Engineer II role is responsible for the administration, maintenance, and continuous improvement of enterprise DevOps and software delivery platforms

This role supports development teams by ensuring high availability, security, and efficiency of tools used across the software development lifecycle. 

Responsibilities

• Administer and maintain DevOps platforms including Jenkins, Artifactory, SonarQube, GitHub, Confluence, JSM, ReadyAPI to support automation and CI / CD initiatives. 

• Monitor system performance, availability, and reliability; troubleshoot and resolve issues proactively. 

• Perform upgrades, patching, and vulnerability remediation to maintain security and compliance. 

• Support user onboarding, access management, and permissions governance across tools. 

• Automate repetitive tasks and implement standardization across DevOps platforms. 

• Collaborate with engineering, security, and infrastructure teams on integrations and tool enhancements. 

• Triage user requests and manage work queues with appropriate prioritization. 

• Ensure consistent documentation and knowledge sharing of the tools maintained by the team used to support the development and maintenance of InComm applications. 

• Provide operational support and incident response for critical tool chains. 

• Participate in after-hours on-call rotation. 

Qualifications

• Bachelor’s degree or equivalent. 

• 5+ years of related experience. 

• Experience and hands-on knowledge of Jenkins, SonarQube, Artifactory, GitHub, Confluence, and Build tools like Maven, MSBuild. 

• Experience with API platforms (Apigee, Postman) and testing tools (Selenium, ReadyAPI, BrowserStack). 

• Experience with application servers (Tomcat, JBoss, nginx). 

• Experience and hands-on knowledge on Windows and Linux operating systems.