MOJ/OICP Handler

Department: Legal

Employment Type: Permanent - Full Time

Location: Home United Kingdom

Description

Key Responsibilities

• Independent management of a caseload of Part 8 case, including effective planning and organising of the associated workload to ensure Court deadlines are met.
• Delivery of agreed performance targets and quality standards.
• Analysis of the available evidence to create an initial case strategy on quantum.
• Undertake effective telephone discussions and negotiations with the client, Defendant, third party insurer and third party Solicitors to pursue the efficient and appropriate settlement of cases and apportionment of costs 
• Drafting of Court document and complying with all Court deadlines.
• Instructing, briefing and liaising with Counsel.
• Guide the Defendant through the litigation process where required and set expectations.
• Timely and accurate maintenance of all case management, billing and management information systems to ensure completeness of records and aid business decision making.
• Delegation of tasks where available and appropriate to other members of the team 
• Dealing with correspondence and telephone calls within strict service level agreements
• Updating reports upon receipt of evidence as required. 
• Adhering to Client Guidelines 
• Provide written updates by email or letter to clients detailing case activity to ensure that they receive up to date and accurate information about progress when requested 
• Ensuring files are kept within ISO 9001 guidelines 
• Assisting the team with file tasks as required.
• Assisting the team leader with team tasks as required.
• To ensure compliance with the SRA Code of Conduct 2011

Skills, Knowledge & Expertise

• Previous experience of handling own caseload of litigated claims (either in a defendant of claimant role) desirable.
• Understanding of case law and litigation practice and process, and Court Practice Rules.
• Ability to plan and prioritise workloads
• Efficient in a process driven environment
• Excellent listening and verbal communication skills
• Excellent written communication skills and the ability to compose professional written communications
• Ability to follow instruction with attention to detail
• Ability to recognise when sensitivity and tact are required
• Effectively work within a team
• Proficient IT skills (Word, Excel and Office)
• Good standard of education – 5 GCSE’s grade C/5 or equivalent including maths and english

• Established experience in law through further education or experience.
• File handling experience within a law practice or Insurer.
• Good understanding of the high way code and basic road traffic act principles.

Job Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service – after 1 years’ service
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets