
Business Analyst – IT
Job Description
Business Analyst – IT
Location: Hatfield, PA
Schedule: Onsite | 5% Travel
About Clemens Food Group
For more than 130 years, Clemens Food Group has been guided by a simple principle: do the right thing. As a family-owned, fully integrated food company, we operate across the entire supply chain from raising livestock to delivering finished products. We combine tradition with innovation to produce quality food and build a culture where people are empowered to grow, contribute, and succeed.
Make an Impact Where Business and Technology Meet
Are you passionate about solving business challenges, improving processes, and helping teams get more value from technology? As a Business Analyst – IT, you'll serve as the primary IT partner for our Food Safety Quality Assurance, R&D, and Commercialization teams, helping drive projects, optimize systems, and deliver solutions that support some of the most critical functions in our business.
This role offers a unique opportunity to combine functional business expertise with technical problem-solving while partnering with leaders across the organization. You'll work closely with stakeholders to understand challenges, identify opportunities, and implement solutions that improve efficiency, strengthen decision-making, and support long-term business growth. If you enjoy building relationships, leading projects, and turning ideas into action, you'll find meaningful opportunities to make an impact here.
What You'll Do
- Serve as the IT lead and trusted business partner for Quality Assurance, R&D, and Commercialization teams.
- Lead business and technology initiatives from planning through implementation and post-go-live support.
- Partner with stakeholders across the organization to identify opportunities for process improvement and operational efficiency.
- Build strong relationships with business partners and align expectations throughout project lifecycles.
- Coordinate project activities, milestones, action items, and status updates to ensure successful delivery.
- Support the integration and optimization of enterprise applications, ensuring solutions align with business needs.
- Develop functional specifications, user documentation, testing plans, and training materials.
- Analyze business data and create reports, dashboards, and metrics that support informed decision-making.
- Drive change management efforts that encourage user adoption and long-term success.
What Success Looks Like
In your first few months, you'll build strong relationships with the IT team and business stakeholders, develop an understanding of key systems and processes, identify opportunities for improvement, and begin managing a portfolio of projects that support Quality and Technical Services. Success in this role comes from being proactive, building trust, solving problems, and delivering results that create value for the business.
Qualifications & Competencies
Required Qualifications
- Bachelor's degree in Computer Science, Food Sciences, Management Information Systems, or a related field.
- Minimum of 3 years of experience working with Quality Management Systems (QMS) or related software platforms.
- Experience integrating ERP systems with other business applications.
- Experience training and supporting business users on software solutions and functionality.
Preferred Qualifications
- Experience with SafetyChain or similar Quality Management Systems.
- SAP experience.
- Experience with Product Lifecycle Management (PLM) systems.
- Familiarity with Master Data Management tools.
- Advanced project management skills.
- Experience with business intelligence and reporting tools such as Power BI, Tableau, or Business Objects.
Agency Statement
Clemens Food Group does not accept unsolicited resumes from search or staffing firms. All resumes submitted by search or staffing firms to any employee at Clemens Food Group via email, the Internet, or directly without a valid written search agreement for this role, and without having been asked to participate in this by Talent Acquisition, will be deemed the sole property of Clemens Food Group, and no fee will be paid in the event the candidate is hired. Firms not authorized to submit candidates will not be eligible for any fee or ownership claim.
Equal Employment Opportunity
It is the policy of Clemens Food Group to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation.