Benefits Enrollment Specialist – Remote
Job Description
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About the Company
American Income Life is an international organization dedicated to protecting working families across the United States, Canada, and New Zealand, as well as New York through its wholly owned subsidiary, National Income Life Insurance Company.
Since 1951, American Income Life has specialized in life, accident, and supplemental health coverage designed to support members of labor unions, credit unions, associations, and their families. Our representatives focus on building long-term relationships by providing personalized service and meeting clients in the setting where they feel most comfortable.
Key Responsibilities
Distribute benefit enrollment materials and verify eligibility
Manage incoming customer service and inquiry calls
Route and respond to customer phone requests in a timely manner
Assist clients with coverage requests while prioritizing their best interests
Create and explain customized coverage options using our Needs Analysis system
Collaborate with management to stay informed on new products, services, and policies
What We Offer
Comprehensive training provided
100% remote work environment
Competitive compensation structure
Clear career advancement opportunities
Full benefits eligibility after three months
Strong emphasis on work–life balance