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Job Description
Job Id:
512
# of Openings:
0
Bilingual Workforce Coach/Instructor
Department: Workforce & Adult Education Reports to: Director of Workforce & Adult Education
Supervises: 0 FLSA Status: Exempt
Summary: The Bilingual Workforce Coach/Instructor empowers individuals by providing adult education/training (Workforce Readiness, ELL, and digital skills instruction), facilitating job placements, supporting long-term retention, and connecting clients to the FOC’s career and financial services. The role also participates in partner and employer relationship development, including supporting bridge-to-career and industry-specific training opportunities.
Essential duties and responsibilities:
Workforce Coach:
Deliver integrated workforce services, including skills assessments, job readiness training, retention, follow-up support, income supports and financial coaching.
Provide one-on-one coaching on job search, resumes, interviews, career development, and financial literacy (budgeting, credit, savings).
Track client progress, manage data, and ensure compliance with record-keeping standards.
Coordinates and participates in partner and employer relationship development, including supporting bridge-to-career and industry-specific training opportunities.
English Language Instruction:
Plan and deliver English lessons for learners of varying proficiency levels.
Collaborate with the team to adapt curriculum and integrate real-life contexts into lessons.
Assess and document learners’ progress and provide constructive feedback.
Digital Skills Instruction:
Deliver digital skills lessons in English and Spanish, creating an inclusive and engaging learning space.
Collaborate with the team to customize curriculum and provide individualized support.
Use assessments to track progress and enhance both language acquisition and digital competencies.
Individualized Instruction & Community Engagement:
Tailor instruction to meet the diverse needs of learners, providing additional support when needed.
Participate in community events and outreach programs to promote workforce development services.
Collaborate with local organizations and employers to strengthen program impact and resources.
Outcome Tracking:
Maintain accurate client data, document outcomes, and track monthly/quarterly progress.
Track and achieve established monthly/quarterly individual and program goals.
Ensure alignment of services with organizational goals.
Professional Development:
Participate in ongoing professional development to enhance teaching and coaching skills.
Perform other duties as assigned.
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Required Qualifications:
Associate degree or bachelor's degree in Education, Teaching English to Speakers of Other Languages (TESOL), Digital Literacy, or a related field, or an equivalent combination of education, work experience, and certifications.
Previous experience in teaching English as a Second Language (ESL) or English as a Foreign Language (EFL).
Bilingual (English/Spanish, oral and written) required
Excellent Communication Skills – written and oral, aptitude in a public presentation
Medium level or greater in MS suite, Google Suite, Internet, and management information systems, (i.e. Salesforce, Paycor, etc.)
Ability to work in a non-judgmental way with a diverse range of people, maintaining a respectful and inclusive culture.
Must have a valid driver’s license and reliable transportation.
Preferred:
Bachelor’s Degree from an accredited educational institution and significant professional experience (two to five years).
Strong understanding of the workforce, income support, financial literacy ,and coaching.
Previous work experience with the target population, and/or the ability to provide coaching services in a culturally and linguistically appropriate manner.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
This job description intends to provide a representative summary of the essential functions that will be required of the position given this title and should not be construed as a declaration of specific duties and responsibilities of any particular position. Employees will be assigned specific job-related duties through their hiring department. Specific job-related duties assigned by the hiring department shall be consistent with the representative essential functions listed above and shall not be expanded in role or scope.
Physical Requirements:
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
This position also requires regular talking and hearing. Specific vision abilities required by this job include close vision such as the ability to read handwritten or typed material, and the ability to adjust focus. In addition, the position requires distance, color, peripheral, and depth perception vision abilities. The position requires the individual to meet multiple demands from several people and interact with other staff. The employee is required to stand, walk, use hands to finger, handle, or feel; and reach with hands and arms. This job requires the ability to occasionally lift office products and supplies, up to 20 pounds. Prolonged periods of sitting at a desk.
Equal Employer Opportunity:
GCI is committed to a policy of equal opportunity for all employees and applicants for employment without regard to race, religion, color, creed, ancestry, age, sex, gender, national origin, marital status, pregnancy, citizenship, disability, genetic information, veteran status, service member status or any other category protected by federal, state or local law. Preventing discrimination is the responsibility of every employee in the way employees treat and interact with one another. Therefore, GCI expects all work relations to be business-like and professional, free of bias, prejudice, harassment and/or discrimination.
GCI's policy of Equal Opportunity extends to all conditions of employment including, but not limited to, recruitment, hiring, placement, training, compensation, discipline, transfers, separation, layoff, recall, leave of absence and promotion. GCI will not tolerate any discrimination in the workplace, and it is expected that any employee who believes they have been subjected to any practice that appears to be inconsistent with this policy will contact Human Resources. Improper interference with the ability of GCI's employees to perform their expected job duties is not tolerate.
GCI encourages reporting of incidents or concerns regarding discrimination to the Director of Human Resources, so that prompt and constructive action can be taken. There will be no retaliation or adverse action against an employee for raising an issue or complaint pursuant to this policy. The report will be investigated to determine what, if any, responsive action is necessary and appropriate. Any employee found responsible for an inappropriate or discriminatory act will be subject to disciplinary action, up to and including separation.
Pay Range: $50,000 - $55,000 per year
Bilingual Workforce Coach/Instructor
Department: Workforce & Adult Education Reports to: Director of Workforce & Adult Education
Supervises: 0 FLSA Status: Exempt
Summary: The Bilingual Workforce Coach/Instructor empowers individuals by providing adult education/training (Workforce Readiness, ELL, and digital skills instruction), facilitating job placements, supporting long-term retention, and connecting clients to the FOC’s career and financial services. The role also participates in partner and employer relationship development, including supporting bridge-to-career and industry-specific training opportunities.
Essential duties and responsibilities:
Workforce Coach:
Deliver integrated workforce services, including skills assessments, job readiness training, retention, follow-up support, income supports and financial coaching.
Provide one-on-one coaching on job search, resumes, interviews, career development, and financial literacy (budgeting, credit, savings).
Track client progress, manage data, and ensure compliance with record-keeping standards.
Coordinates and participates in partner and employer relationship development, including supporting bridge-to-career and industry-specific training opportunities.
English Language Instruction:
Plan and deliver English lessons for learners of varying proficiency levels.
Collaborate with the team to adapt curriculum and integrate real-life contexts into lessons.
Assess and document learners’ progress and provide constructive feedback.
Digital Skills Instruction:
Deliver digital skills lessons in English and Spanish, creating an inclusive and engaging learning space.
Collaborate with the team to customize curriculum and provide individualized support.
Use assessments to track progress and enhance both language acquisition and digital competencies.
Individualized Instruction & Community Engagement:
Tailor instruction to meet the diverse needs of learners, providing additional support when needed.
Participate in community events and outreach programs to promote workforce development services.
Collaborate with local organizations and employers to strengthen program impact and resources.
Outcome Tracking:
Maintain accurate client data, document outcomes, and track monthly/quarterly progress.
Track and achieve established monthly/quarterly individual and program goals.
Ensure alignment of services with organizational goals.
Professional Development:
Participate in ongoing professional development to enhance teaching and coaching skills.
Perform other duties as assigned.
Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Required Qualifications:
Associate degree or bachelor's degree in Education, Teaching English to Speakers of Other Languages (TESOL), Digital Literacy, or a related field, or an equivalent combination of education, work experience, and certifications.
Previous experience in teaching English as a Second Language (ESL) or English as a Foreign Language (EFL).
Bilingual (English/Spanish, oral and written) required
Excellent Communication Skills – written and oral, aptitude in a public presentation
Medium level or greater in MS suite, Google Suite, Internet, and management information systems, (i.e. Salesforce, Paycor, etc.)
Ability to work in a non-judgmental way with a diverse range of people, maintaining a respectful and inclusive culture.
Must have a valid driver’s license and reliable transportation.
Preferred:
Bachelor’s Degree from an accredited educational institution and significant professional experience (two to five years).
Strong understanding of the workforce, income support, financial literacy ,and coaching.
Previous work experience with the target population, and/or the ability to provide coaching services in a culturally and linguistically appropriate manner.
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
This job description intends to provide a representative summary of the essential functions that will be required of the position given this title and should not be construed as a declaration of specific duties and responsibilities of any particular position. Employees will be assigned specific job-related duties through their hiring department. Specific job-related duties assigned by the hiring department shall be consistent with the representative essential functions listed above and shall not be expanded in role or scope.
Physical Requirements:
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
This position also requires regular talking and hearing. Specific vision abilities required by this job include close vision such as the ability to read handwritten or typed material, and the ability to adjust focus. In addition, the position requires distance, color, peripheral, and depth perception vision abilities. The position requires the individual to meet multiple demands from several people and interact with other staff. The employee is required to stand, walk, use hands to finger, handle, or feel; and reach with hands and arms. This job requires the ability to occasionally lift office products and supplies, up to 20 pounds. Prolonged periods of sitting at a desk.
Equal Employer Opportunity:
GCI is committed to a policy of equal opportunity for all employees and applicants for employment without regard to race, religion, color, creed, ancestry, age, sex, gender, national origin, marital status, pregnancy, citizenship, disability, genetic information, veteran status, service member status or any other category protected by federal, state or local law. Preventing discrimination is the responsibility of every employee in the way employees treat and interact with one another. Therefore, GCI expects all work relations to be business-like and professional, free of bias, prejudice, harassment and/or discrimination.
GCI's policy of Equal Opportunity extends to all conditions of employment including, but not limited to, recruitment, hiring, placement, training, compensation, discipline, transfers, separation, layoff, recall, leave of absence and promotion. GCI will not tolerate any discrimination in the workplace, and it is expected that any employee who believes they have been subjected to any practice that appears to be inconsistent with this policy will contact Human Resources. Improper interference with the ability of GCI's employees to perform their expected job duties is not tolerate.
GCI encourages reporting of incidents or concerns regarding discrimination to the Director of Human Resources, so that prompt and constructive action can be taken. There will be no retaliation or adverse action against an employee for raising an issue or complaint pursuant to this policy. The report will be investigated to determine what, if any, responsive action is necessary and appropriate. Any employee found responsible for an inappropriate or discriminatory act will be subject to disciplinary action, up to and including separation.
Pay Range: $50,000 - $55,000 per year
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