Your future role at a glance

Location: Austin, TX

Facility: Lamar Bld at Thirty Second St

Department/Specialty: OBGYN Clinic

Schedule: Day Shift | Monday - Friday 8:00a - 5:00p

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Benefits that help you thrive

Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
Time to recharge: pro-rated paid time off (PTO) and holidays
Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
Family support: parental leave, adoption assistance and family benefits
Other benefits: optional legal and pet insurance, transportation savings and more

Benefit options and eligibility vary by position, scheduled hours and location. Benefits are subject to change at any time. Your recruiter will provide the most up-to-date details during the hiring process.

How you’ll make an impact in this role

Manage High-Volume Surgical Workqueues: Systematically monitor and clear dedicated Athena/EMR "surgery buckets," prioritizing cases to ensure timely booking of all ordered procedures.
Drive Patient Outreach & Schedule Conversion: Proactively contact patients to coordinate surgical dates, maintaining a rigorous follow-up cadence for unanswered or outstanding scheduling requests to prevent care delays.
Execute Pre-Procedural Financial Clearance: Obtain comprehensive insurance benefits and secure prior authorizations specifically for specialized in-office procedures.
Provide Transparent Patient Financial Counseling: Contact scheduled patients prior to their procedure to clearly communicate out-of-pocket benefits, deductibles, and upfront financial responsibilities.
Maintain Data & Regulatory Integrity: Meticulously log authorization codes, scheduling confirmations, and patient communication details within the EHR system in strict compliance with HIPAA guidelines.

What minimum requirements you’ll need

Education:

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

What additional preferences we're seeking

Clinical Administrative Acumen: Previous experience navigating medical scheduling modules within an Electronic Medical Record (EMR) system.
Foundational Medical Terminology: A strong command of medical and surgical terminology to accurately interpret provider orders and communicate effectively with clinical teams.
Payer Landscape Familiarity: Solid understanding of insurance verification, benefit structures, and the prior authorization process for specialized procedures.
Exceptional Communication & Phone Etiquette: The professional finesse to deliver complex financial responsibility information to patients with clarity and empathy.
Persistent Organization Skills: The ability to self-manage a high-volume patient backlog, ensuring thorough documentation and consistent follow-up workflows.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

E-Verify statement

Employer does not participate in E-Verify and therefore cannot employ STEM OPT candidates.

Surgical Scheduler OBGYN Clinic

Job Description