Administrative Assistant II – Small Business Development Center
Job Description
Job Description
Are you an organized, proactive professional who enjoys keeping operations running smoothly while supporting impactful programs and events? We are seeking an Administrative Assistant to provide essential administrative and operational support for the Small Business Development Center (SBDC) and TCMA. This role is ideal for someone who excels at coordinating multiple priorities, managing communications, supporting event logistics, maintaining accurate records, and delivering outstanding customer service. As a key team member, you will help facilitate workshops, seminars, and business development initiatives that support entrepreneurs, students, and community partners.
If you are detail-oriented, self-motivated, and thrive in a collaborative environment, we encourage you to apply.
About Us
Indian River State College is a leading public institution on Florida’s Treasure Coast, serving students across multiple campuses in four counties. We are committed to academic excellence, innovation, and community engagement, offering associate and bachelor’s degrees, workforce training, and continuing education programs that meet the needs of our region.
At The River, we believe every student’s and every employee’s story matters. We value the diverse perspectives, experiences, and talents that come together across our campuses, creating a learning environment and workplace that is supportive, inclusive, and inspiring.
With flexible learning options online, on campus, and hybrid, we meet students where they are and prepare them for real-world success. Programs like the Promise Program expand access by providing eligible students with tuition-free opportunities, ensuring every learner has the chance to thrive.
Why Join The River
When you join Indian River State College, you become part of a collaborative and mission-driven community where your work makes a meaningful impact. Here, your role is more than a job; it’s an opportunity to shape futures, support student success, and contribute to a college that is changing lives every day.
What We Offer
We are committed to supporting the well-being and professional growth of our employees through a comprehensive and competitive benefits package:
- Health & Wellness: Medical, dental, and vision coverage; flexible spending accounts; life insurance; supplemental plans; and an Employee Assistance Program (EAP)
- Affordable Coverage: PPO and HMO options starting at approximately $50/month for individual coverage and $180/month for family coverage
- Retirement Security: Florida Retirement System (FRS) participation, plus optional tax-deferred annuities and Roth 403(b) plans
- Work-Life Balance: Generous paid vacation, personal, and sick leave
- Perks & Discounts: Reduced rates on services and access to local attraction discounts
JOB SUMMARY:
Under minimal supervision, this position provides administrative support for SBDC ( Small Business Development center) and TCMA operations, including coordinating events and seminars, assisting with speaker arrangements, managing registration processes and student inquiries, handling incoming communications, maintaining accurate data records, and supporting program meetings and activities.
SPECIFIC DUTIES AND RESPONSIBILITIES:
- Responsible for reconciling program expenses and engaging in college’s procurement processes and procedures.
- Monitoring SBDC program budget
- Coordinating and handling FSBDC events, working with security, physical plant, Institutional Advancement, IT, booking rooms, organizing agendas and refreshments and food at events when required;
- Monitoring email marketing and social media marketing for FSBDC at Indian River State College & TCMA;
- Assisting in securing and coordinating presenters and speakers for events, seminars and promotional activities;
- Developing, implementing, monitoring, and evaluating programs, workshops, seminars, initiatives, and conferences for the FSBDC;
- Working with the FSBDC Regional Director for promotion of FSBDC at IRSC & TCMA programs;
- Assisting with the development and execution of seminars, workshops, forums and conferences for the FSBDC;
- Maintaining appropriate records and assisting with reporting program activities to the appropriate Florida Small Business Development Center Network Office by submitting performance reports on a timely basis;
- Ensuring compliance with the specifications of the grant and federal regulations;
- Flexibility to work some evenings and weekends including some early morning for special events
- Completes all other duties and responsibilities as assigned.
QUALIFICATIONS, KNOWLEDGE AND SKILL REQUIREMENTS:
- Associate degree; three (3) years of secretarial related work experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
- Proven clerical experience and experience with Microsoft Office and Windows applications to include and Microsoft Excel as well as course web registration experience;
- Proven knowledge of Email marketing software and social media marketing;
- Excellent communication skills (written and verbal) necessary to provide information to the administration, staff, and clients regarding program services and information;
- Ability to communicate effectively with diverse student populations, administration, faculty, staff, and confidential matters;
- Excellent customer service skills and telephone etiquette;
- Ability to answer questions relating to registration, course offerings, and training programs for the SBDC
- Ability to work well with students, faculty and co-workers and have a positive attitude;
- Ability to multi-task and to be well organized;
- Ability to work effectively, efficiently, highly independently as well as with others and be self-motivated;
- Must uphold high ethical and professional standards and possess a professional appearance;
- Knowledge of the business counseling and consulting process to effectively work with entrepreneurs and small business owners;
- Ability to maintain strict accuracy and be detail oriented;
- Strong leadership, organizational, and interpersonal skills;
- Ability to successfully respond to needs of clients in a timely fashion;
- Innovativeness, professional knowledge, accuracy of work, maintenance of confidentiality, and ability to meet deadlines are critical to this position.
PHYSICAL DEMANDS:
This position classifies the physical exertion requirements as light work involving lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds. Even though the weight lifted may be very little, a job is in this category when it requires a good deal of walking or standing, or when it involves sitting most of the time with some pushing and pulling of arm or leg controls. To be considered capable of performing a full or wide range of light work, you must have the ability to do substantially all of these activities. If someone can do light work, we determine that he or she can also do sedentary work, unless there are additional limiting factors such as loss of fine dexterity or inability to sit for long periods of time.
ADDITIONAL EXPECTATIONS:
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Additionally, all employees of the College are expected to maintain professional standards of communication, able to learn and apply new technology, and abide by all policies and procedures. Continued employment remains on an “at-will” basis.