Riverboat Captain | Part-time

Mission Safely and efficiently operate a passenger vessel in accordance with all applicable regulations and company policies. Ensure the safety and well-being of passengers, crew and the vessel. Exceed guest expectations by actively engaging with them, ensuring their safety, and attending to their needs during the cruise. Deliver engaging and informative narrations about points of interest, history and the river along the route. Essential Outcomes Navigation and Vessel Operation: Safely navigate the vessel in various conditions (weather, harbor traffic and river stages and current). Maintain a thorough knowledge of navigational charts, aids to navigation and applicable rules of the road. Operate and monitor all vessel systems (engines, steering, communications, etc.). Conduct regular safety checks and inspections of the vessel. Ensure compliance with all U.S. Coast Guard regulations and company safety procedures. Use prudent judgment in navigating the vessel under varying conditions. Passenger and Crew Management: Oversee and ensure the safety and comfort of passengers. Manage and direct the crew (mate, deckhands, etc.) in their duties. Provide excellent customer service and address passenger inquiries. Maintain order and discipline on board the vessel. Advising crew on best practices in relation to passenger safety and vessel upkeep. Oversee and record Mate and Deckhand training hours and skills (i.e.: steering, logging hours and completion of manual checklists). Safety and Security: Ensure the vessel is attractive, safe, clean and secure. Conduct periodic drills and routine inspections of the vessel and equipment. Enforce safety regulations and procedures for passengers and crew. Participate in USCG required training drills to maintain a high state of readiness to respond to fire, man overboard, collision, grounding, flooding, abandon ship, medical incidents and other emergencies. Communication and Reporting: Communicate effectively with crew members, managers, other departments and other vessels. Maintain accurate logs and records of vessel operations, maintenance and incidents (maintain vessel's logbook and submit cruise reports daily). Report any accidents, incidents, or safety concerns to the appropriate authorities. Regularly report equipment problems, personnel issues, unusual situations and passenger complaints/suggestions to the supervisor. Maintenance and Upkeep: Perform routine maintenance and minor repairs on the vessel both on and off season. Proactively identify and address potential maintenance needs to prevent operational disruptions. Oversee and assist with major repairs and dry docking as needed. Troubleshoot and resolve vessel maintenance issues as needed. Narration and Guest Engagement: Deliver narrations during cruises, providing interesting and informative commentary on points of interest, local history, river facts and other relevant topics. Engage with passengers, answer questions and ensure a positive and memorable experience. Other: Complete other necessary tasks and duties as assigned. Wear the proper, clean and presentable uniform and be well groomed at all times.