Job Description
Job Description: Role Title: Technical Service Analyst Role Function and Group: Sustainable Transportation Technology Location: Shanghai POSITION SUMMARY: The main role of the Technical Service Analyst is to support the Technologists by providing testing support, carrying out analytical evaluation of test results. This Technical Service Analyst position will support the Lubes Product Technology team in China and will work closely with in providing deployment support to Lubes Technologists, with particular focus in the area of Crankcase and Small Engines additives technology. KEY OUTPUTS: WHAT WE CAN EXPECT FROM YOU Support the technologists in the planning and execution of lubes technology programs in China. The activities include (but not limited to) development/deployment programs, rigs/bench performance formulation, fundamental understanding, field trials and field performance monitoring, etc. Assist the technologist in the preparation of technical documentation, including (but not limited to) technical brochures, product performance documentation, API/OEM licensing, country specific registration, field trial data/reports, etc. Be responsible for the scheduling and coordination of blends through liaison with third party service providers of the analytical, bench, rig and engine tests to ensure timely delivery to meet project needs Lead or support the design and execution of performance testing and harms testing to support development/ deployment programs and/or IQP 1.6 new product commercialization. Analyze, collate and document test results and other information in the formats needed for product performance presentation, both internally and externally. Where needed, assist technologists in providing support to product quality investigations Lead or support specific local, regional or global quality or process improvements and QIT (quality improvement team) efforts. Ensure work meets compliance with laboratory and industry safety standards and quality procedures Any additional responsibilities as assigned WHAT SKILLS WILL YOU GAIN FROM THIS ROLE? Development in communication skills via exposure to global technology team In-depth exposure and training in wide range of analytical and bench instruments, rigs and engine test, and understanding of the significance of the tests on lubricant performance Knowledge in lubes industry standards and practices, as well as strategy in lubes technology program execution A SUCCESSFUL CANDIDATE IS LIKELY TO HAVE: A science/engineering degree in Chemical related majors. Have a strong interest in the practical application of analytical and bench testing equipment Ability to work skilfully and methodically according to technical standards and quality processes Ability to work independently as part of a team, with general guidance from a supervisor Experience of working with minimal supervision with a high awareness of the associated Health, Safety and Environmental practices Capability to accurately manage test results and technical information, manipulate data and maintain comprehensive records Good communication, time-management and personal organization skills Problem-solving tenacity with self- motivation to deliver the best possible outcome Customer-focused orientation Competency in Microsoft Excel, Word and PowerPoint