Senior Software Architect 2

Join the Team Modernizing Medicine

At ModMed, we’re not just building software—we’re reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach: we hired doctors and taught them how to code. This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence

When you join ModMed, you’re joining an award-winning team recognized for innovation and employee satisfaction.   From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:

• Consistently ranked as a Top Place to Work

• 2025 Globee Business Awards: Gold Globee for “Technology Team of the Year”

• 2025 Black Book Awards: Ranked #1 EHR in 11 Specialties

• Florida Venture Forum: Venture-Backed Company of the Year

We are growing fast, thinking big, and we are just getting started.

Ready to modernize medicine with us?

Job Description Summary:

Senior Software Architect 2, Performance Engineering

Company: ModMed

Who We Are

At ModMed, our mission is clear: to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. We envision a world where the software we build increases medical-practice success and profoundly improves patient outcomes.

To achieve this, we rely on our incredible team and our core values: We aim to Create customer delight and Save time in everything we do. We encourage our teams to Innovate boldly, then make things happen, allowing us to Align passion with purpose. Most importantly, we Think big. Have fun. Do good. We are looking for builders, innovators, and leaders who share this vision to join us in shaping the future of healthcare technology.

About the Role

We are seeking a high-impact, strategic Senior Architect, Performance Engineering to drive the technical vision, process frameworks, and execution roadmap for our enterprise-wide performance engineering platform.

In this role, you will champion a proactive, shift-left engineering philosophy that moves far beyond traditional late-stage, reactive load testing. You will be responsible for architecting the blueprints for a developer-centric, self-service testing ecosystem, designing sophisticated data management strategies, and embedding real-time performance analytics directly into continuous integration and deployment (CI/CD) pipelines across decentralized product lines.

As a Senior Architect, you will establish the organizational processes required to elevate our high-scale, sharded multi-tenant architectures into fully automated, metrics-driven performance gates. Simultaneously, you will define the enablement model to embed advanced performance engineering and optimization standards by default into the development lifecycles of our greenfield AI product initiatives.

This role requires an elite engineering baseline combining advanced protocol-level performance modeling, deep multi-layer application profiling, complex relational database diagnostics, and automated data privacy governance.

Core Responsibilities

1. Performance Architecture & Platform Blueprinting

• Config-Driven Ecosystem Design: Design, build, and maintain a highly reusable, protocol-abstract, and developer-centric performance automation framework using containerized load-generation technologies (e.g., Gatling, Locust).

• Multi-Layer Runtime Diagnostics: Architect deep-dive, continuous profiling strategies that isolate regressions across the application layer (monitoring JVM garbage collection intervals, memory leak vectors, heap usage peaks, and thread pool exhaustions) alongside the infrastructure storage layer.

• Telemetry Systems Optimization: Define and deploy asynchronous metric collection pipelines and distributed tracing matrices (e.g., OpenTelemetry, Jaeger) to aggregate real-time system performance and context across multi-service boundary lines into unified monitoring dashboards.

2. Automated Process Design & Shift-Left Release Gates

• Shift-Left Pipeline Integration: Standardize and execute the performance review lifecycle, enabling product squads to define load parameters via version-controlled definitions (.perf.yaml) directly inside their code repositories.

• Automated Pipeline Gates: Automate validation hooks to track code-level performance metrics within pull requests, establishing automated status checks that block expensive, unindexed queries or excessive sequential database calls (10+ DB calls per operation) before code merges to main.

• Performance Tiering & SLAs: Standardize uniform Service Level Agreements across engineering groups, splitting endpoints into predefined latency tiers (e.g., Level 1 synchronous operations under 100 ms; Level 2 business transactions 200 ms to 500 ms).

3. Data Engineering & Compliance Governance

• Relational Seeding & Data Redaction: Design automated utilities for relational data masking, anonymization, and synthetic data seeding. Ensure compliance-regulated datasets are securely de-identified (HIPAA/PII compliant) while perfectly maintaining production-scale relational volume and multi-tenant index depths.

• Workload & Scenario Modeling: Formulate advanced architectural workload models that accurately replicate real-world multi-tenancy, high-concurrency loops, and complex system traffic without requiring a perfectly mirrored production environment.

4. Greenfield AI & Cross-Product Enablement

• Self-Service Onboarding Framework: Drive the plug-and-play reusability model allowing decentralized product teams (EMA, Klara AI, RCM AI) to seamlessly inherit core engine libraries, drop in localized application specifications, and run high-concurrency traffic loops independently.

• AI-DLC Optimization: Provide specialized configuration blocks to track metrics unique to AI workloads, such as application-layer model inference latency, GPU/CPU token generation thresholds, and parallel processing capabilities under peak load.

5. Technical Leadership & Process Mentorship

• Enterprise Process Ownership: Act as a strategic force multiplier across the engineering ecosystem, defining, publishing, and driving the organizational processes for performance engineering hygiene.

• Cross-Team Mentorship: Serve as the preeminent subject matter expert across the organization, directing high-impact cross-functional initiatives, influencing technology roadmaps, and mentoring senior engineers, SDETs, and development leads on tracing, profiling, and mitigating systemic bottlenecks.

Required Skills & Experience

• Performance Engineering Tenure: 14+ years of professional software engineering and quality assurance experience, with a definitive, proven track record of architecting distributed performance testing platforms and leading organizational process changes.

• Automation Toolkit Mastery: Advanced, expert-level proficiency in developer-first load generation engines such as Gatling, Locust, or k6.

• Programming Languages: Strong coding capability and software engineering fundamentals in modern languages like Java, Python, or Scala.

• Multi-Layer Diagnostics & Profilers: Deep experience utilizing application-layer runtime profilers (e.g., JProfiler, YourKit, or New Relic/Datadog APM profiles) to isolate thread starvation, memory leaks, and CPU spikes during high-concurrency stress windows.

• Database Diagnostics Expert: Deep operational understanding of relational database management systems (RDBMS like MySQL or Postgres), query execution plans, indexing mechanisms, and row/table locking analysis.

• Observability Matrix Expertise: Extensive experience implementing distributed tracing technologies (e.g., OpenTelemetry, Jaeger, Zipkin, or AWS X-Ray) to isolate boundaries and latency spikes in cross-service communications.

• Cloud & Infrastructure Hygiene: Practical capability navigating public cloud environments (AWS), Docker containerization, and Kubernetes orchestration layers to deploy ephemeral, transient load injection worker nodes.

• Strategic Influence: Exceptional communication and advisory skills, with a proven ability to design and implement performance engineering processes for executive leadership while remaining technical enough to conduct code-level architectural reviews.

Why ModMed?

At ModMed, we believe that an inclusive, supportive, and engaging culture is the foundation of innovation. When you join our team, you are stepping into a workspace that encourages you to Think big, Have fun, and Do good. We are committed to fostering a diverse environment where every voice is heard, and where your daily work directly contributes to saving time for medical professionals and improving outcomes for their patients.

ModMed is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are passionate about this role but don't feel you meet every single requirement, we still strongly encourage you to apply!

ModMed Benefits Highlight:  At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

• Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
• Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
• Allowances: Annual wellness allowance to support your well-being and productivity,
• Earned, casual, and sick leaves to maintain a healthy work-life balance,
• Bereavement leave for difficult times and extended medical leave options,
• Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
• Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.

PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address ([email protected]). Please check senders’ email addresses carefully.  Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.

ModMed Technologies India Private Limited follows a strict, merit-based and transparent recruitment process conducted only through official and authorized channels.

We do not:

• Charge any fees, processing charges, or amount by any nomenclature, whether as a fee or deposit at any stage of the recruitment process;

• Authorise any individual, employee, or third party to collect any such payments (regardless of nomenclature) to offer or facilitate or recruitment opportunities; or

• Conduct hiring via informal messaging apps or personal email IDs.

All official communication is made only through verified channels, our website, and recognised recruitment platforms.

We strongly advise candidates not to share personal/financial information or make any payments in response to suspicious communications. Any such instances may be reported to us at [email protected] .

ModMed Technologies India Private Limited will not be responsible for any loss arising from fraudulent or unauthorised communications.