Game Day Entertainment Representative

Position Overview:

Built upon our storied legacy, we win on and off the field by intentionally uniting our players, alumni, teammates, and guests. We strive to create meaningful relationships and deliver a world class experience in all interactions. It is our shared responsibility to ensure that the greatness of the Raiders is in its future.

The Las Vegas Raiders Gameday Entertainment Department is looking for motivated and reliable individuals who are seeking a hands-on experience working for a professional sports team as an Gameday Entertainment Representative. Representatives will assist in all aspects of Raiders Gameday Entertainment including, but not limited to, pre-game rehearsals, on-field presentations, concourse activities, halftime shows and post-game events. The Gameday Entertainment Representative will gain exposure and knowledge in cohesive and collaborative teamwork, providing world-class hospitality, customer service, and overall game-day operations.

Essential Job Functions 

• Assist with check-in process and coordinating participants for game day presentations, promotions and/or entertainment at Las Vegas Raiders home games.
• Assist in the execution of contests and promotions throughout all Raiders home games.
• Assist with game day rehearsals and performances, including set-up and break down of equipment.
• Maintain a positive outlook and approachable demeanor for guests.
• Serve as a guest representative for venue information such as stadium layout, seating sections, and emergency activity procedures, as needed. 
• Gives consistent, polite, timely, and accurate information and service to all guests, taking the initiative to find the answer when unsure.
• Anticipates, responds to and consistently meets or exceeds the needs of guests including, but not limited to, transportation, accommodation, and catering arrangements to deliver a superior customer experience.
• Work cohesively with other departments to implement entertainment elements.
• All other duties as assigned.

Qualifications:

• Ability to provide world-class customer service and hospitality.
• Ability to maintain a professional demeanor and conduct themselves accordingly while interacting with high-level talent, celebrities, players/coaches, and front office executives.
• Must be able to respond calmly and make rational decisions when handling guest’s needs.
• Maintain poise in high-stress situations.
• Organized, hardworking and has strong attention to detail. 
• Excellent verbal communication skills.
• Ability to multitask in a fast-paced environment.
• Ability to work well independently and in a team environment.
• Ability to walk, sit or stand for extended periods of time. 
• Must have valid drivers license.
• Must be available to work all Las Vegas Raiders home games. 
• Ability to work extended hours and flexible schedule including nights, holidays, and weekends as needed.

Physical Aspects of Position (includes but are not limited to):

• Standing for long periods of time throughout shift 
• Occasional lifting and carrying up to 50lbs
• Occasional walking, standing, bending, kneeling, pushing, and pulling

The Las Vegas Raiders provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.