Business Systems Analyst - Journeyman

Program Overview

The Army National Guard (ARNG) Enterprise Network Operations and Cybersecurity Support (ENOCS) program delivers comprehensive enterprise IT infrastructure, WAN, cybersecurity, and associated services to the ARNG and its mission partners. The program supports more than 120,000 users and 141,000 endpoints across approximately 2,800 sites spanning 54 states and territories, enabling Title 10 and Title 32 missions, domestic emergency response operations, mobilization readiness, and classified SIPRNet operations.

Please Note: This position is contingent upon contract award.

 

Task 5 — Training Support — ensures ARNG personnel and G6 organizational staff maintain the knowledge and proficiency required to effectively operate and utilize enterprise IT systems, products, and services delivered under the ENOCS Task Order ENOCS TOR_2_25....968788.pdf. This task area is responsible for enterprise training capability development and delivery, daily training environment operations, student account management, and the development of instructional media and training videos aligned with product releases and system updates across the ARNG enterprise.

Position Summary

ECS is seeking a Business Systems Analyst - Journeyman to support the ARNG ENOCS program by analyzing enterprise systems and user workflows. The selected candidate will play a critical role in developing and updating training materials, ensuring they accurately reflect current production baselines and approved functionalities. This position requires coordination between product teams and training developers to validate use cases and maintain documentation in accordance with established enterprise configuration and documentation control procedures.

Responsibilities

• Analyze enterprise systems and user workflows to support training material development.
• Document system processes and validate use cases for accuracy and relevance.
• Coordinate between product teams and training developers to ensure seamless communication.
• Ensure training artifacts reflect current production baselines and approved functionality.
• Perform requirements traceability to maintain alignment with enterprise standards.
• Support updates to documentation following established configuration and documentation control procedures.
• Assist in the development and update of user training materials.
• Facilitate communication between technical and training development teams.