Supply Chain Coordinator

Responsibilities

Responsibilities

• Provide Inventory Management Control related to rework, scrap, relabeling, rebalancing, replenishment of stock, etc.
• Review requests to rebalance inventory to other regions other than EMEA, and evaluate the risk on service level versus EMEA inventory and usage
• Coordinate actions with logistics partner to block requested stock and/or all new incoming stock
• Review all Raw Material stock and analyze reason for having this stock by tracking history of receptions
• Review all Part Numbers’ statuses & stock inside a chain roll and analyze if relevant to keep current status
• Suggest actions to client (such as scrap, relabel, rebalancing, resale, stop repair, delete pending Distribution Order lines, etc.)
• Place Distribution Orders (DO) up to customers Backorders (BO) level on daily basis
• Change Distribution Orders Lines if requested by client
• Follow up on Distribution Orders until reception in warehouse
• Manage incidents at material reception with Logistics Partner
• Extract data from QAD (internal Indigo Spare Parts Operations tool) Inventory Movement linked
• Provide regular information regarding ETA (Estimated Time Of Arrival) to Customer Care Center and other SPO Teams
• Extract Level of Fulfilment data from Business Object System and run several excel macros (provided by client). Calculate Level of Fulfilment (Hit or Miss) based on exported data
• Responsible for Non-Standard Item Requests that require more specific actions and have specific approval process
• Responsible for reporting data to client on regular basis (daily/weekly/monthly) regarding different operational KPIs such as: ETA, TAT, SLA, LOF, Backorder Resolution, etc.
• Responsible for regular monitoring and populating and updating internal Share Point Sites containing critical information for other Spare Parts Operations teams
• Regular update of internal customer care tool
• Attending regular weekly update calls with different teams within the SPO organization
• Actively communicate via email to respond to SPO related questions and cases
• Proactively address issues that affect the quality of operations or have a negative financial impact on client to Senior/SME/TL/Client
• Develop independent decision-making ability in regards to daily operations and critical daily activities
• Support Junior Supply Chain Coordinator Activities