Police Services Technician

Make a difference as a Police Services Technician! In this role, you will provide comprehensive, non-certified law enforcement support to the Durango Police Department. Your responsibilities will include responding to public requests, investigating incidents, preparing detailed reports, and assisting with a wide range of law enforcement tasks and administrative duties. You’ll also play an important role in supporting sworn officers, maintaining public safety, and upholding municipal ordinances through direct interaction with community members. 

City of Durango’s Trail to Excellence 

The City of Durango is a purpose-driven organization with more than 400 full-time and 300 part-time and seasonal employees across 15 departments, all working together to provide a wide range of services that keep our community running every day. From public safety and utilities to parks and recreation, our team is dedicated to delivering high-quality services that enhance the lives of all who live, work, and visit here. 

At the city, we focus on continually improving how we work and serve the community. This effort is called Trail to Excellence (T2E), and every employee plays a part in it. Whether you work outdoors, in an office, or lead a team, your daily efforts connect to the city’s mission of providing excellent service and reaching the city’s vision of being a multigenerational community that is authentic, diverse, engaged, thriving, and environmentally responsible. The full details of this vision are outlined in the city’s strategic plan. 

As a member of our team, your work will be meaningful because: 

• Your ideas help shape citywide improvements. 
• The work you do ties directly into measurable goals. 
• You'll be part of a system that values collaboration, innovation, and results.

We're looking for team members who share our core values of teamwork, dependability, professionalism, service, respect, innovation, and wellbeing — and who are excited to make a difference in the community we serve.

What You’ll Do in This Role: 

• Facilitate the transition of interested candidates into a Police Officer position with the Durango Police Department. 
• Respond to calls for service from the public at the police station, by phone, or in person.
• Investigate and prepare reports on cold criminal incidents, as well as civil and traffic incidents.
• Investigate private property and on-roadway non-injury accidents; take witness and victim statements; issue citations and write reports.
• Investigate cold felony and misdemeanor offenses, including evidence collection, report writing, and assisting with follow-up investigations. Work with a certified police officer for interviews or arrests in cases involving a suspect.
• Provide administrative and technical support for sworn officers and other police department employees; deploy and utilize measuring, safety, and warning devices or equipment.
• Respond to general inquiries from the public; assist other agencies in responding to public concerns and reports.
• Communicate with reporting parties and offenders; issue approved violation warnings or citations and conduct follow-up visits to verify compliance with prior violations.
• Assist investigators in crime scene searches; retrieve and preserve evidence for court proceedings and provide testimony in court as necessary.
• Prepare background information on liquor license applications and inspect/verify vehicle identification numbers. Manage and confirm liquor postings.
• Patrol or travel via foot or vehicle as needed for incident response or to identify and correct municipal ordinance violations. Provide information to violators and the public regarding applicable laws and ordinances. Locate and document graffiti, and coordinate with victims for graffiti removal or coverage.
• Enter, modify, and retrieve data in various databases regarding stolen, recovered, and found property, drivers’ licenses, vehicle registration information, and warrants; receive, interpret, and forward information to the appropriate certified law enforcement personnel.
• Attendance at work is an essential function of this position.

You Have:

• A high school diploma or GED. 
• Two or more years of customer service experience, preferably in law enforcement, code enforcement, or a related field. 
• A valid driver’s license with acceptable driving record for the past three years, or the ability to obtain a driver’s license upon hire. 
• Knowledge of city services and municipal organizational structures as they relate to law enforcement. 
• Understanding of evidence procedures, including safe handling of hazardous or evidentiary materials.

*All applicants must be at least 18 years of age and provide enough information for an extensive background check.

What We Can Offer You:

• Competitive medical, dental, and vision insurance. 
• Ample personal time off (PTO) and 11 paid holidays. 
• 401(a) retirement plan and optional deferred compensation plan. 
• Basic life insurance and accidental death & dismemberment (AD&D) coverage. 
• Long-term disability coverage. 
• Paid Family and Medical Leave (FMLA). 
• Commitment to employee wellness: 
  1. Access to Employee Assistance Program (EAP). 
  2. Resiliency Program, which offers guidance, coaching, and confidential support for mental well-being. Earn 8 hours of PTO for your voluntary participation in each bi-annual counseling session attended. 
  3. Free access to the Durango Community Recreation Center and Chapman Ice Rink & Ski Area. 
  4. Holistic Employee Wellness Program, addressing physical, mental, financial, and professional well-being. 
• Free transit pass and family member discounts 
• Reimbursement for job-related classes to foster continuous learning 
• Sixteen hours of volunteer time off per year to support local non-profit organizations.

To view the full Police Services job description, click here.