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Job Description
Sales Engineer
Department: Sales/Marketing
Employment Type: Full Time
Location: Greensboro
Description
Responsible for selling complex technological products or services to businesses. The Sales Engineer will serve customers by identifying their needs; engineering adaptations of products, equipment and service.
The territory for this position includes the Charlotte metro area and surrounding counties. Candidates must reside within this region to be considered.
The territory for this position includes the Charlotte metro area and surrounding counties. Candidates must reside within this region to be considered.
Key Responsibilities
• Actively drives sales and business development
• Formulates strategies to grow sales revenue, market share and customer satisfaction in assigned territory
• Serves as a liaison and advocate between the customer and the organization
• Prepares and delivers technical presentations explaining products or services to customers and prospective customers
• Confers with customers and engineers to assess equipment needs and to determine system requirements
• Collaborates with sales teams to understand customer requirements and provide sales support
• Secures and renews orders and arrange delivery
• Plans and modifies products to meet customer needs
• Helps clients solve problems with installed equipment
• Recommends improved materials or machinery to customers, shows how changes will lower costs or increase production
• Helps in researching and developing new products
• Performs other related duties as assigned by management
Supervisory Responsibilities: This position has no supervisory responsibility
• Formulates strategies to grow sales revenue, market share and customer satisfaction in assigned territory
• Serves as a liaison and advocate between the customer and the organization
• Prepares and delivers technical presentations explaining products or services to customers and prospective customers
• Confers with customers and engineers to assess equipment needs and to determine system requirements
• Collaborates with sales teams to understand customer requirements and provide sales support
• Secures and renews orders and arrange delivery
• Plans and modifies products to meet customer needs
• Helps clients solve problems with installed equipment
• Recommends improved materials or machinery to customers, shows how changes will lower costs or increase production
• Helps in researching and developing new products
• Performs other related duties as assigned by management
Supervisory Responsibilities: This position has no supervisory responsibility
Skills, Knowledge and Expertise
• Strong understanding of how to create highly satisfied customer
• Firm commitment to excellence and high standards
• Excellent verbal and written communications skills including ability to listen attentively and to communicate information clearly and effectively
• Interpersonal savvy; able to collaborate and work closely with other departments and leadership
• Excellent analytical, problem solving, process analysis, and improving business practice skills
• Good judgment with the ability to make timely and sound decisions
• Strong presentation skills
• Outstanding time-management skills with proven ability to manage multiple projects at a time while meeting deadlines
• Detail oriented and highly organized with the ability to prioritize duties and responsibilities
• Self-motivated, resourceful and adaptable; able to work independently within team focused environment
• Effective sales competency
• Technical aptitude with air compression and rotating equipment preferred
• Knowledge of technical products, rotating equipment, air compression products and their applications
• Knowledge of industrial distribution models or multi step distribution preferred
• Advocates a safety-first attitude in all aspects of position
• Proficient with Microsoft Office 365 software; Salesforce experience preferred
Education: Bachelor's Degree (BA) from four-year college or university, or three to five years of related experience and/or training, or equivalent combination of education and experience.
• Firm commitment to excellence and high standards
• Excellent verbal and written communications skills including ability to listen attentively and to communicate information clearly and effectively
• Interpersonal savvy; able to collaborate and work closely with other departments and leadership
• Excellent analytical, problem solving, process analysis, and improving business practice skills
• Good judgment with the ability to make timely and sound decisions
• Strong presentation skills
• Outstanding time-management skills with proven ability to manage multiple projects at a time while meeting deadlines
• Detail oriented and highly organized with the ability to prioritize duties and responsibilities
• Self-motivated, resourceful and adaptable; able to work independently within team focused environment
• Effective sales competency
• Technical aptitude with air compression and rotating equipment preferred
• Knowledge of technical products, rotating equipment, air compression products and their applications
• Knowledge of industrial distribution models or multi step distribution preferred
• Advocates a safety-first attitude in all aspects of position
• Proficient with Microsoft Office 365 software; Salesforce experience preferred
Education: Bachelor's Degree (BA) from four-year college or university, or three to five years of related experience and/or training, or equivalent combination of education and experience.