Quality Manager

• Develop and implement appropriate Quality management strategies and plans, including resources, systems, timescales, etc, that support and contribute to the Company’s strategic aims.
• Review, develop and implement Quality standards, policies and systems within DRC operations, promoting high levels of customer service and a culture of continuous improvement.
• Responsible for overseeing the process of obtaining and maintaining key accreditations with external bodies e.g. SANAS, ISO
• Control of activities of elaboration, modification, coding, review and approval of quality documentation;
• Ensure proper and effective distribution of system documentation;
• Ensure implementation of the QMS procedures;
• Keep update Matrix control document records;
• Manage the process of internal audits;
• Do the follow-up of the recommendations made to the areas audited to verify their implementation;
• Develop a quarterly quality report;
• Lead the process of continual improvement by influencing the action of the entire group to reach the desired goals;
• And others tasks related to this position.

• Bachelor’s degree in industrial chemistry or similar disciplines
• Relevant Professional qualification e.g. Diploma in Quality Management, would be advantageous
• Computer literate mainly excel, word and power point
• Fluent in spoken and written French and English

• Minimum 5 years experience in similar position or proven record as senior inspector.
• Show leadership skills
• Knowledge’s of Quality audit methods, standards and procedures

Essential

• Effective interpersonal skills; able to develop good working relationships with people at all levels;
• Working knowledge of relevant QHSE standards (ISO 9001, 17025, 14001, OHSAS 18001, etc) and prevailing legislation;
• Able to work under own initiative and with a high degree of autonomy;
• Able to communicate in French and english
• Abilty to assert influence and expertise when appropriate;
• Willingness to learn and adapt to change – committed to continuous personal and professional development;
• Must be IT literate i.e. competent in the use of MS Office, LIMS applications and preferable experience of using large and complex databases;

Able to support and mentor less experienced colleagues and to coach/advise as required.