Claims Assistant
Job Description
The Finance Department is actively seeking a Claims Assistant.
Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.
- Reviews and analyzes legal and financial exposures for insurance claims.
- Approves settlements and makes recommendations on decisions determining settlements, settlement values, and amount of payments or denial of claims utilizing knowledge of local, state, and federal laws within authority level.
- Reviews local, state, and federal statutes as they apply to a particular claim.
- Researches and compiles data, prepares reports and correspondence.
- Prepares claim budgets, monitors expenditures, and purchases materials.
- Coordinates and monitors administrative matters such as tracking of legislation, processing of applications or case records, responding to complaints, or resolving work related problems.
- Recommends, coordinates, and implements administrative practices and procedures to facilitate work processes and accomplish unit activities.
- Interprets laws, rules, regulations, policies, for the purpose of answering inquiries, resolving complaints, or to resolve work related problems.
- Prepares correspondence relating to administrative activities for the purpose of presenting information or resolving complaints or work-related problems.
- Maintains administrative records and files.
- Monitors or reviews the work of others.
- Attends meetings to provide or clarify information, facilitate processes, resolve problems, or to represent superiors in important administrative matters.
- Operates a motor vehicle.
- Operates standard office equipment such as personal computers using word processing, spreadsheets, databases, and other related software and peripheral and electronic devices, copiers, scanners, fax machines, and calculators.
- Demonstrates proficiency in the City of Jacksonville’s competencies.
- Performs related work as required.
- Knowledge of the techniques, methods, and procedures used in the insurance industry related to insurance claims.
- Knowledge of administrative techniques, methods, and procedures relating to administrative support areas.
- Knowledge of research and statistical methods and techniques.
- Ability to coordinate and monitor administrative activities.
- Ability to research and compile data, prepare written reports and correspondence.
- Ability to communicate effectively both verbally and in writing.
- Ability to operate a motor vehicle.
- Ability to operate standard office equipment including personal computer using word processing, spreadsheet, database and other related software, peripheral and electronic devices, copiers, scanners, fax machines, and calculators.
- Two (2) years of education and/or experience in an insurance claims administration environment.
- Associate or Bachelor’s Degree from an accredited institution in Risk Management, Public Administration or Business Administration is preferred.
- Florida All Lines Claims Adjuster License must be obtained during the six-month probationary period and must be maintained during employment in this class.
OTHER REQUIREMENTS:
- The probationary period for this classification is six months.
A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply atwww.jacksonville.gov. Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. U.S. transcripts do not need to be official, but must state your name, the school’s name, classes taken, grades received, type of degree, and date degree was conferred. Transcripts outside the U.S. must be converted to U.S. standards.
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Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.
If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here:http://www.coj.net/departments/employee-services/veterans-preference.
If a candidate believes he or she was not afforded veteran’s preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to:
Florida Department of Veterans Affairs
Attention: Veterans’ Preference Coordinator
11351 Ulmerton Road, Suite 311-K
Largo, FL 33778-1630
Email:[email protected]