Coordinator, Rider Recruitment

Responsibilities include, but are not limited to:

• Work with the Rider Management team to develop recruiting strategies and create innovative ways to source candidates. This includes working with local universities/colleges and community job boards to post the roles.
• Use the existing Applicant Tracking System to manage the full cycle rider recruitment, including but not limited to:
  • Validating applicants’ documents
  • Contacting and managing prospective candidates.
  • Scheduling test rides for riders.
  • Screening drivers for capability and experience.
• Scheduling onboarding sessions and ensuring sessions are all filled. You will need to follow up and re-book candidates as needed.
• Assisting with administrative functions for local leads, such as ensuring that new hire processes and documentations are completed.
• Supporting the new hires with their questions during the first few weeks (eg. first week questions regarding payroll, etc...)

• Previous experience in customer service, sales or administration is an asset.
• Excellent communication skills.
• Strong interpersonal skills.
• Good time management skills.
• Proficiency with Microsoft Excel, Microsoft Office and Google Suite (Docs, Sheets, Slides, etc...) is essential.
• Additional attributes:
• Mental strength and resilience, similar to a face-to-face customer service role, as all interactions are conducted in person.
• Ability to thrive in a dynamic and sometimes unpredictable environment.
• Comfortable working in a warehouse setting.