Information Technology Supervisor 1

JOIN OUR TEAM!

We are transforming and saving lives at DYS!

A safer Ohio: one youth, one family and one community at a time.

About Us…

The Ohio Department of Youth Services strives to save and transform the lives of youth throughout the state of Ohio. Our employees work together to support youth and empower families and communities. In addition to our three juvenile corrections facilities, we support more than 600 community programs reaching more than 90,000 youth across the state.

Our Guiding Principles…

• Demonstrate staff are our greatest resource
• Treat everyone with respect
• Cultivate a trauma responsive environment for staff and youth to thrive
• Provide the best support and services for youth and families
• Advance our culture of inclusion through understanding and appreciating staff and youth differences
• Commit to and encourage collaboration and continuous improvement to produce better outcomes for those we serve
• Celebrate collective successes and support one another through opportunities to improve

To learn more about DYS, please visit our website by clicking here.

Primary Technology: Network Architecture

Secondary Technology: Microsoft/Google Workspace

The Opportunity: As the IT Infrastructure Supervisor, you will provide strategic oversight and leadership for our Infrastructure unit. This role is responsible for guiding a team of IT specialists, ensuring the integrity of our network topology, maintaining comprehensive security protocols, and directing complex systems design. The ideal candidate is a well-rounded professional who balances strong technical expertise with excellent leadership skills.

Core Responsibilities:

Team Leadership and Administration

Supervise and Guide: Lead the Infrastructure unit by assigning, prioritizing, and reviewing daily work and long-term objectives.

Performance Management: Evaluate staff performance, conduct regular team meetings, and foster professional growth.

Governance: Establish, implement, and enforce unit-wide policies, procedures, and documentation standards.

Systems Analysis and Technical Support

Infrastructure Design: Analyze user needs, evaluate existing functions, and design complex computer systems.

Escalation Support: Act as a technical sounding board, assisting staff in resolving complex computer/infrastructure problems and answering high-level technical questions.

Quality Assurance: Review comprehensive program and system documentation as well as test results to ensure optimal deployment quality.

Network and Security Management

Infrastructure and Security Management: Oversee the agency’s network topology and maintenance of internal security applications, including but not limited to Workspace, CrowdStrike, Qualys, Chronicle, and Absolute.

Application Security: Assist in defining robust system security frameworks for in-house developed or installed applications.

Project Planning and Monitoring

Project Management: Plan, monitor, and execute unit projects and operational activities. Formulate and implement unit policies, track progress, provide regular status reports, and respond to changes in project scope.

Resource Optimization: Define project resource requirements, develop cost-benefit analyses, create accurate time and cost estimates, and track progress against milestones.

Requirements and Solution Design: Meet with stakeholders and gather user requirements to clearly define operational problems, develop comprehensive project plans, and design effective technical solutions.

Cross-Division Collaboration: Provide technical development insights and documentation standards to the IT Division. Facilitate post-project lessons-learned discussions and documentation sessions to drive continuous improvement.

 

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

5 1/2 years (66 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting; and 3 months exp. in performing project management functions as defined in series purpose. 

Or completion of undergraduate core coursework in computer science, or completion of undergraduate core coursework in any academic major which included at least one course in each of the following: advanced-level computer programming language (for example, COBOL, Delphi, Java, Powerbuilder, Visual Basic, Pl 1, SAS PCS, PacBase, Full Visual Suite, Designer 2000, Developer 2000, C, C++, Visual C, ECL, Or Visual Studio), logic-based mathematics, data base concepts (for example, Oracle, Microsoft Access, Paradox, Sybase, IMS DB, DB2, Cache, DMS, Or RDMS), computer systems analysis & design, & basic data processing concepts; additional 3 1/2 years (42 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting; and 3 mos. exp. in performing project management functions as defined in series purpose. 

Or equivalent of Minimum Class Qualifications For Employment noted above. 

Job Skills: Information Technology

BACKGROUND CHECK NOTICE:
The final candidate selected for this position will be required to undergo a pre-employment drug screening and criminal background check that includes results from BCI and FBI, Ohio Department of Public Safety and Ohio Department of Taxation. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

PRE-SERVICE TRAINING:

All new candidates hired to the Department of Youth Services are required to attend 3 weeks of mandatory, paid training at the Correctional Training Academy in Orient, Ohio. Training Academy hours are Monday through Thursday, 7:00 am to 5:00 pm.

DYS is a “qualifying employer” for purposes of the federal Public Service Loan Forgiveness [PSLF] program.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.