Senior Analyst-Corporate Card Product Management

Global Commercial Services (GCS) is the global leader in providing payments solutions for Small, Medium (SME) and Global and Large (G&L) enterprises. As the corporate payments ecosystem rapidly evolves, we are committed to maintaining our leadership position. The Corporate Card Product Management team under the Corporate Program Product Management organization to centralize strategic aspects that impact the value prop of our Corporate Cards such as product strategy, benefits management, spend enablement, and operations. 

This Senior Analyst will be part of the Corporate Card Product Management team responsible for leading and supporting cross-functional projects that drive long term portfolio growth, increased efficiency and reduction in operational risks. The ideal candidate combines strong analytical capabilities with proven project management experience. 

• Take a PMO leadership role in key strategic projects and execution that relate to the future of Amex’s Corporate Card Value Proposition (including rewards, Card benefits, user experience, and fee structure)
• Own the development of project plans, timelines and resource requirements in partnership with key stakeholders; track progress of workstreams, report outcomes to leadership 
• Become a Corporate Card industry expert by analyzing internal reporting and market research and lead the effort to uncover themes, trends, and opportunity areas for value prop enhancement
• Support go-to-market activities for portfolio enhancements including training Sales & Account Development teams and coordinating marketing plans
• Serve as Operational Excellence lead by creating and performing control testing, smart monitoring, and mitigating customer or operational issues 
• Responsible for day-to-day product management aspects of our Corporate Card products, including key features for the Middle Market 
• Partner cross-functionally to ensure stakeholders understand the value of our Corporate Card program and help answer partner questions 

Minimum Qualifications:

• 2+ years-experience in product management, project management or in the financial service industry 
• Excellent project management, organization, and prioritization skills with attention to detail
• Excellent relationship management and communication skills with the ability to collaborate across large cross functional teams
• Strong attention to detail and ability to solve problems
• Analytical skills with comfort identifying key themes and insights from reporting
• Positive and proactive worker, self-starter who can bring order to whitespace and help define roles and responsibilities.
• Strategic thinker with a strong passion for understanding and solving customers' needs
• Ability to influence, communicate vision, and build strong partnerships across several partner teams.
• Curiosity, a willingness to learn & a sense of ownership and accountability
• Bachelor's degree or equivalent years of experience

Preferred Qualifications

• Understanding of card economics

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. 

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.