Job Description
Why join us? DWF Group is a global provider of integrated legal and business services. As part of the DWF Group, our Canadian legal team is driven by innovation, collaboration, and a shared commitment to excellence. We foster a professional, supportive, and engaging environment where our people are encouraged to grow and contribute meaningfully. With a strong focus on litigation, we continually look beyond traditional approaches to deliver progressive, creative solutions that add real value for our clients. DWF takes pride in cultivating a collegial workplace that promotes teamwork, professional development, and social connection among staff and lawyers alike. We believe people thrive when they feel supported, empowered, and part of a collaborative culture. Join us at DWF! We currently an exciting opportunity for a Billing Specialist. If you’re looking to continue growing your career in a dynamic, fun, and professional environment, this role is for you. This opportunity is ideal for an ambitious professional with experience in an office environment. The successful candidate will be able to build positive working relationships, have a strong attention to detail, and manage a high-volume workload. Responsibilities Generate draft invoices for professional review: Prepare draft invoices for professionals to review. Make edits and revisions: Apply changes and revisions based on professional requests and in compliance with client billing guidelines and contracts. Prepare invoices: Finalize invoices and ensure distribution to the internal team or client via email or e-billing platforms. Provide supporting documentation for disbursements: Supply supporting documents for expenses to accompany invoices when needed. Assist teammates during peak periods: Support billing teammates during busy periods and coordinate with the accounting department to resolve billing issues. Maintain and update billing information sheets: Ensure billing records are regularly updated. Respond accurately to client/matter billing inquiries: Provide timely and accurate responses to billing-related questions from clients or internal teams. Ensure successful submission of e-bills: Submit e-bills through client portals (e.g., Bottomline, TyMetrix, CounselLink, CounselGo, etc.). Analyze billing rejections, denials, and overdue accounts: Investigate and resolve outstanding billing issues. Manage file list: Track missing budgets and file closures. Prepare client reports as needed: Generate client-specific reports upon request. Review and follow up on overdue client accounts: Monitor and follow up on outstanding receivables when necessary. Respond promptly to internal/external requests: Ensure timely responses to all inquiries. Ad hoc projects: Participate in special projects as required. What will help you succeed in this role? Minimum of 1 year of office work experience with a preference for billing experience Experience in a law firm or professional services environment is highly desired Excellent customer service and communication skills. Basic knowledge of accounting principles, practices, and procedures. Proficiency in MS Office applications, especially Excel. Strong attention to detail. Client service-oriented and a team player. Willingness to learn, grow, and take on new responsibilities as needed. Ability to thrive in a high-volume, fast-paced environment. What we offer The salary range for this position is up to $60,000 per annum, dependent on years/relevance of individual experience. Our firm benefits include Extended Health benefit, Dental coverage, LTD, DI, casual dress code, wellbeing allowance, early finish ahead of statutory holidays and more. Diversity & Inclusivity: Nurturing talent is very important to us. We are committed to equal opportunities in all areas of work and business. We want people to achieve their best, which will positively impact on our clients and communities in which we live and work. At DWF Group, we empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations. At DWF, we deeply appreciate the significance of offering a comprehensive rewards package that extends beyond a basic salary. Our commitment is to ensure that each member of our team not only feels valued but is also duly rewarded throughout their tenure with us. Upon joining our organisation, you will have the opportunity to select from a diverse array of benefits, allowing you to carefully tailor a package that perfectly aligns with your individual needs and those of your family. In addition to our standard benefits, we offer a wide range of flexible benefits and robust well-being programs. Our recruitment process upholds the highest standards of fairness and engagement. It includes comprehensive interviews and, at times, a written assessment, an assessment day, or presentation. We aim to create a positive experience for all candidates and offer any adjustments or additional support. About us DWF is a leading global provider of integrated legal and business services. We empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.
Minimum of 1 year of office work experience with a preference for billing experience Experience in a law firm or professional services environment is highly desired Excellent customer service and communication skills. Basic knowledge of accounting principles, practices, and procedures. Proficiency in MS Office applications, especially Excel. Strong attention to detail. Client service-oriented and a team player. Willingness to learn, grow, and take on new responsibilities as needed. Ability to thrive in a high-volume, fast-paced environment.
Generate draft invoices for professional review: Prepare draft invoices for professionals to review. Make edits and revisions: Apply changes and revisions based on professional requests and in compliance with client billing guidelines and contracts. Prepare invoices: Finalize invoices and ensure distribution to the internal team or client via email or e-billing platforms. Provide supporting documentation for disbursements: Supply supporting documents for expenses to accompany invoices when needed. Assist teammates during peak periods: Support billing teammates during busy periods and coordinate with the accounting department to resolve billing issues. Maintain and update billing information sheets: Ensure billing records are regularly updated. Respond accurately to client/matter billing inquiries: Provide timely and accurate responses to billing-related questions from clients or internal teams. Ensure successful submission of e-bills: Submit e-bills through client portals (e.g., Bottomline, TyMetrix, CounselLink, CounselGo, etc.). Analyze billing rejections, denials, and overdue accounts: Investigate and resolve outstanding billing issues. Manage file list: Track missing budgets and file closures. Prepare client reports as needed: Generate client-specific reports upon request. Review and follow up on overdue client accounts: Monitor and follow up on outstanding receivables when necessary. Respond promptly to internal/external requests: Ensure timely responses to all inquiries. Ad hoc projects: Participate in special projects as required.