JOB DESCRIPTION:

MAIN PURPOSE OF ROLE

Performs entry-level professional business support/administrative work, gradually increasing in level of difficulty and responsibility as on-the-job/formal training is received.

MAIN RESPONSIBILITIES

Assist in gathering and documenting business needs, user requirements, and process flows
Support analysis of current vs future-state business processes
Help maintain requirements documentation, meeting notes, and basic business cases
Participate in workshops, stakeholder meetings, and system walkthroughs
Support It projects by tracking timelines, deliverables, and action items
Assist with documentation related to IT policies, compliance, and quality standards.
Follow established IT standards, methodologies, and change management processes
Identify opportunities for process improvement and efficiency.

QUALIFICATIONS

Currently pursuing a Bachelor's degree in Information Technology/Computer Science/Business Information Systems or related disciplines
Understanding of IT systems and applications, business processes and Microsoft tools are required
Strong analytical and problem-solving mindset, strategic thinking abilities will be preferred
Clear verbal and written communication skills
Willingness to learn and take feedback
Ability to work collaboratively with technical and non-technical teams
Extracurricular activities that demonstrate IT related and/or leadership capabilities (in or outside of school)

The base pay for this position is

N/A

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

Administrative Support

DIVISION:

BTS Business Technology Services

LOCATION:

Malaysia > Selangor : Imazium, No. 8, Jalan SS 21/37

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

IT Intern

Job Description