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Job Description
Job Description
• CDM Smith is seeking a Senior User Interface / User Experience Designer to join the Marketing Services Center team. This individual will support the design and development of user-centered digital experiences, internal tools, dashboards, interfaces, prototypes, and presentation-ready digital solutions that improve stakeholder engagement, workflow efficiency, and business communication across CDM Smith.
• As a member of the MSC team, this role will contribute to user interface and user experience design for business applications, marketing technology initiatives, digital enablement tools, SharePoint-based solutions, proposal-support tools, AI-enabled workflows, internal communication platforms, and other digital experiences that support marketing, communications, operations, and cross-functional business teams.
• The ideal candidate will be a critical thinker, proactive collaborator, and detail-oriented designer with strong interest in modern design systems, usability, accessibility, AI-enabled design workflows, digital product thinking, and emerging technologies. This individual should be able to translate complex business, technical, and user requirements into clean, intuitive, visually polished, and scalable digital experiences.
Key Responsibilities
As a member of this team, you would contribute to CDM Smith’s mission by:
• Designing user-centered interfaces for internal tools, dashboards, web applications, SharePoint experiences, forms, digital workflows, presentation-support tools, and other business-facing digital solutions.
• Creating low-fidelity and high-fidelity wireframes, interactive prototypes, mockups, user flows, journey maps, sitemaps, and information architecture models to support the design and development process.
• Collaborating with business analysts, developers, marketing teams, proposal teams, communications teams, technical subject matter experts, and internal stakeholders to define user needs and create high-quality UI/UX solutions.
• Translating business requirements, user requirements, and workflow challenges into intuitive, accessible, and visually consistent digital experiences.
• Developing user personas, task flows, journey maps, process flows, content hierarchies, and navigation structures to guide the design of user-friendly products and tools.
• Creating graphical user interface components such as menus, tabs, widgets, cards, forms, buttons, dashboards, layouts, icons, templates, and reusable interface elements.
• Supporting the creation and maintenance of scalable design systems, UI component libraries, templates, and best-practice design patterns for recurring MSC and business needs.
• Designing digital experiences that align with CDM Smith brand standards, typography, color theory, accessibility expectations, layout principles, and visual communication best practices.
• Performing usability reviews, collecting user feedback, identifying pain points, and recommending design improvements to enhance user experience and adoption.
• Supporting the upgrade or redesign of existing applications, tools, dashboards, or digital experiences to align with modern UI/UX frameworks and current design practices.
• Ensuring that design components, prototypes, templates, and completed solutions are compatible across browsers, screen sizes, devices, and common business-use environments.
• Working with developers to communicate design intent, interaction behavior, responsive layouts, accessibility expectations, and front-end requirements using tools such as Figma, Adobe XD, HTML, CSS, JavaScript, or related platforms.
• Participating in UI reviews and quality checks to ensure that implemented interfaces meet design, usability, accessibility, consistency, and stakeholder expectations.
• Applying design thinking methods to understand users, challenge assumptions, redefine problems, prototype solutions, test concepts, and improve outcomes.
• Using AI-enabled design and productivity tools responsibly to support ideation, workflow mapping, design exploration, content structuring, prototype acceleration, accessibility review, and repetitive task automation while maintaining human design judgment and quality control.
• Supporting MSC’s digital enablement and innovation initiatives by contributing design thinking, UI/UX guidance, interface concepts, and user-centered recommendations for AI agents, automation tools, dashboards, and internal platforms.
• Creating presentation-ready visuals, process diagrams, wireframe walkthroughs, UI concept boards, and stakeholder-friendly design documentation to clearly communicate proposed solutions.
• Maintaining awareness of current and emerging UI/UX trends, AI capabilities, design systems, accessibility standards, responsive design practices, and modern interface technologies.
• Managing multiple assignments simultaneously while meeting tight deadlines, stakeholder expectations, brand requirements, and quality standards.
Skills and Abilities
• Ability to take ownership of assigned projects and work independently in a collaborative team environment.
• Strong understanding of UX best practices, user-centered design, design thinking, accessibility, responsive design, and emerging digital design trends, including AI-enabled design capabilities.
• Strong analytical and reasoning skills with the ability to visualize user journeys, workflows, processes, and desired outcomes.
• Proficient in understanding user requirements through stakeholder discussions, workshops, feedback sessions, and review cycles.
• Proficient in creating low-fidelity and high-fidelity wireframes, prototypes, mockups, user flows, process flows, journey maps, storyboards, and sitemaps.
• Proficient in responsive web design principles and the ability to design interfaces for multiple screen sizes and business-use environments.
• Strong understanding of typography, visual hierarchy, spacing, layout, color theory, usability, accessibility, content alignment, and interaction design.
• Ability to simplify complex business, technical, engineering, marketing, or operational information into intuitive and easy-to-use digital experiences.
• Ability to design applications, internal tools, dashboards, forms, web interfaces, desktop experiences, and citizen-development solutions using principles of universal design and assistive technology.
• Strong knowledge of information architecture, including structuring, organizing, and presenting information in a way that is clear, logical, and easy for users to navigate.
• Ability to create polished and cohesive interfaces using visual design best practices, including color, typography, icons, layout, content hierarchy, and graphic design principles.
• Strong interpersonal and communication skills, both written and verbal, with the ability to communicate design decisions to technical and non-technical stakeholders.
• Ability to collaborate with cross-functional teams, including developers, business analysts, marketing staff, proposal teams, communications teams, technical teams, and internal clients.
• Ability to manage multiple projects and stakeholders simultaneously while delivering outcomes within tight deadlines or quick turnaround timelines.
• Proficient in modern design tools and platforms such as Figma, Adobe XD, Adobe Creative Suite, UXPin, Miro, Microsoft PowerPoint, SharePoint, Teams, and related collaboration tools.
• Working knowledge of HTML5, CSS, JavaScript, Angular, React, or similar front-end technologies is preferred to support effective collaboration with development teams.
• Familiarity with source control, Git, Azure DevOps, agile workflows, product backlogs, design handoff, and development review cycles is preferred.
• Working experience with vector and raster graphics, icon systems, UI assets, image optimization, and digital design production.
• Ability to conduct usability testing, review user feedback, identify friction points, and recommend practical design improvements.
• Possess excellent attention to detail, time-management skills, organization skills, task ownership, and the ability to work under strict quality and brand controls.
• Positive attitude, critical thinking mindset, flexibility, self-motivation, multitasking ability, and willingness to learn new technologies and tools.
• Strong interest in continuous learning, innovation, AI-enabled workflows, automation, and modern digital product design practices.
• CDM Smith is seeking a Senior User Interface / User Experience Designer to join the Marketing Services Center team. This individual will support the design and development of user-centered digital experiences, internal tools, dashboards, interfaces, prototypes, and presentation-ready digital solutions that improve stakeholder engagement, workflow efficiency, and business communication across CDM Smith.
• As a member of the MSC team, this role will contribute to user interface and user experience design for business applications, marketing technology initiatives, digital enablement tools, SharePoint-based solutions, proposal-support tools, AI-enabled workflows, internal communication platforms, and other digital experiences that support marketing, communications, operations, and cross-functional business teams.
• The ideal candidate will be a critical thinker, proactive collaborator, and detail-oriented designer with strong interest in modern design systems, usability, accessibility, AI-enabled design workflows, digital product thinking, and emerging technologies. This individual should be able to translate complex business, technical, and user requirements into clean, intuitive, visually polished, and scalable digital experiences.
Key Responsibilities
As a member of this team, you would contribute to CDM Smith’s mission by:
• Designing user-centered interfaces for internal tools, dashboards, web applications, SharePoint experiences, forms, digital workflows, presentation-support tools, and other business-facing digital solutions.
• Creating low-fidelity and high-fidelity wireframes, interactive prototypes, mockups, user flows, journey maps, sitemaps, and information architecture models to support the design and development process.
• Collaborating with business analysts, developers, marketing teams, proposal teams, communications teams, technical subject matter experts, and internal stakeholders to define user needs and create high-quality UI/UX solutions.
• Translating business requirements, user requirements, and workflow challenges into intuitive, accessible, and visually consistent digital experiences.
• Developing user personas, task flows, journey maps, process flows, content hierarchies, and navigation structures to guide the design of user-friendly products and tools.
• Creating graphical user interface components such as menus, tabs, widgets, cards, forms, buttons, dashboards, layouts, icons, templates, and reusable interface elements.
• Supporting the creation and maintenance of scalable design systems, UI component libraries, templates, and best-practice design patterns for recurring MSC and business needs.
• Designing digital experiences that align with CDM Smith brand standards, typography, color theory, accessibility expectations, layout principles, and visual communication best practices.
• Performing usability reviews, collecting user feedback, identifying pain points, and recommending design improvements to enhance user experience and adoption.
• Supporting the upgrade or redesign of existing applications, tools, dashboards, or digital experiences to align with modern UI/UX frameworks and current design practices.
• Ensuring that design components, prototypes, templates, and completed solutions are compatible across browsers, screen sizes, devices, and common business-use environments.
• Working with developers to communicate design intent, interaction behavior, responsive layouts, accessibility expectations, and front-end requirements using tools such as Figma, Adobe XD, HTML, CSS, JavaScript, or related platforms.
• Participating in UI reviews and quality checks to ensure that implemented interfaces meet design, usability, accessibility, consistency, and stakeholder expectations.
• Applying design thinking methods to understand users, challenge assumptions, redefine problems, prototype solutions, test concepts, and improve outcomes.
• Using AI-enabled design and productivity tools responsibly to support ideation, workflow mapping, design exploration, content structuring, prototype acceleration, accessibility review, and repetitive task automation while maintaining human design judgment and quality control.
• Supporting MSC’s digital enablement and innovation initiatives by contributing design thinking, UI/UX guidance, interface concepts, and user-centered recommendations for AI agents, automation tools, dashboards, and internal platforms.
• Creating presentation-ready visuals, process diagrams, wireframe walkthroughs, UI concept boards, and stakeholder-friendly design documentation to clearly communicate proposed solutions.
• Maintaining awareness of current and emerging UI/UX trends, AI capabilities, design systems, accessibility standards, responsive design practices, and modern interface technologies.
• Managing multiple assignments simultaneously while meeting tight deadlines, stakeholder expectations, brand requirements, and quality standards.
Skills and Abilities
• Ability to take ownership of assigned projects and work independently in a collaborative team environment.
• Strong understanding of UX best practices, user-centered design, design thinking, accessibility, responsive design, and emerging digital design trends, including AI-enabled design capabilities.
• Strong analytical and reasoning skills with the ability to visualize user journeys, workflows, processes, and desired outcomes.
• Proficient in understanding user requirements through stakeholder discussions, workshops, feedback sessions, and review cycles.
• Proficient in creating low-fidelity and high-fidelity wireframes, prototypes, mockups, user flows, process flows, journey maps, storyboards, and sitemaps.
• Proficient in responsive web design principles and the ability to design interfaces for multiple screen sizes and business-use environments.
• Strong understanding of typography, visual hierarchy, spacing, layout, color theory, usability, accessibility, content alignment, and interaction design.
• Ability to simplify complex business, technical, engineering, marketing, or operational information into intuitive and easy-to-use digital experiences.
• Ability to design applications, internal tools, dashboards, forms, web interfaces, desktop experiences, and citizen-development solutions using principles of universal design and assistive technology.
• Strong knowledge of information architecture, including structuring, organizing, and presenting information in a way that is clear, logical, and easy for users to navigate.
• Ability to create polished and cohesive interfaces using visual design best practices, including color, typography, icons, layout, content hierarchy, and graphic design principles.
• Strong interpersonal and communication skills, both written and verbal, with the ability to communicate design decisions to technical and non-technical stakeholders.
• Ability to collaborate with cross-functional teams, including developers, business analysts, marketing staff, proposal teams, communications teams, technical teams, and internal clients.
• Ability to manage multiple projects and stakeholders simultaneously while delivering outcomes within tight deadlines or quick turnaround timelines.
• Proficient in modern design tools and platforms such as Figma, Adobe XD, Adobe Creative Suite, UXPin, Miro, Microsoft PowerPoint, SharePoint, Teams, and related collaboration tools.
• Working knowledge of HTML5, CSS, JavaScript, Angular, React, or similar front-end technologies is preferred to support effective collaboration with development teams.
• Familiarity with source control, Git, Azure DevOps, agile workflows, product backlogs, design handoff, and development review cycles is preferred.
• Working experience with vector and raster graphics, icon systems, UI assets, image optimization, and digital design production.
• Ability to conduct usability testing, review user feedback, identify friction points, and recommend practical design improvements.
• Possess excellent attention to detail, time-management skills, organization skills, task ownership, and the ability to work under strict quality and brand controls.
• Positive attitude, critical thinking mindset, flexibility, self-motivation, multitasking ability, and willingness to learn new technologies and tools.
• Strong interest in continuous learning, innovation, AI-enabled workflows, automation, and modern digital product design practices.