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MY - CS - Data Analyst

Zeal Group
Kuala Lumpur Federal Territory of Kuala Lumpur MalaysiaPosted 1 months ago
Full-timehybrid
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Job Description

Key Responsibilities1. Customer Service Performance Monitoring (KPI)Track and analyze key Customer Service KPIs such as CSAT, response time, handling time, and resolution rateDevelop and maintain dashboards and reports to provide clear performance visi...

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About Zeal Group
MY - CS - Data Analyst at Zeal Group | Renata