Senior Project Delivery Manager

Department: 153 Professional Services: Management

Employment Type: Full Time

Location: Tokyo, Japan

Description

Key Responsibilities

• Trust & Relationship Management: Represent the company during the delivery phase of projects, building trusted relationships with our customer’s team, our delivery partners.
• Precision Delivery: Own and manage your assigned project(s) adopting a "zero-defect" mentality, ensuring delivery to time, cost and quality parameters.
• Management of Scope and Change: Ensure that project scope is closely managed and that change is addressed commercially and contractually with the client on a timely basis.
• Quality Assurance & Risk Control: Proactively manage project risk and ensure rigorous quality validation to meet the high standards of our business and our customers.
• Teamwork & Personal Growth: Actively engage and participate with your colleagues, challenge and stretch yourself as part of creating a trusted, high performing environment.
• Customer Advocacy: Deliver outcomes that impress the customer to the extent that they are willing advocates of our platform and our business.
  
  

• Support sales colleagues in sales campaigns as applicable.
• Be accountable for your project delivery through Go Live; with an emphasis on delivering to time, cost and quality targets.
• Throughout projects proactively identifying and addressing areas of customer concern and project risk.
• Ensuring we have a managed project plan that delivers the outcomes and provides a clear demonstration of next steps and achievements.
• Collaborate with customer, internal colleagues and our project delivery partner teams to ensure inter-dependencies are met.
• Ensure EIS financial goals are met and that scope change and customer dependency achievement are robustly managed.
• Identify project risks, prepare risk mitigation plans and follow up on corrective actions.
• Deliver project reporting, status updates, and tracking at all levels with EIS’s standard metrics and tools.
• Ensure compliance with EIS standards and practices in all aspects of the project.
• Own and resolve customer, partner and internal escalations related to the project
  
  

Skills, Knowledge & Expertise

• Outstanding spoken and written Japanese and English.
• A minimum of 5-7 years experience leading and managing projects in insurance platform technology or core insurance system transformation projects.
• Knowledge of end-to-end software development and/or implementation lifecycle across skills (BA, Architecture, Development, QA).
• Practical experience in Waterfall and Agile methodologies.
• High energy and a positive attitude that inspires confidence in all stakeholders and delivers great results.
• Ability to understand complex business processes and supporting technology.
• Experience working within a multicultural, global located team.
• Self-starter, self-motivated, self-directed, comfortable in a semi-structured environment.
• Ability and willingness to travel (including internationally).
  
  

• Certifications SAFe, Scrum/Agile, PMP.
  
  

Job Benefits

• Work with top talent and great colleagues who are industry and technology experts. Operate in a Scaled Agile environment, diverse, multicultural and cross-functional teams
• We are a global and modern software product company building world-class Enterprise InsurtTech Product powered by leading-edge technologies (microservices, reactive, cloud, continuous delivery)
• We offer freedom - build from building your career path through development programs and exciting global mobility opportunities (we have a remote and global culture)
• We work with the newest Apple Macbooks