Job Description
We are looking for an ERP Supporter (D365) to join our Digital Operations team in Gdańsk. In this role, you will support our global organization, ensure high‑quality ERP performance, and help drive continuous improvement across our D365 Finance landscape. You will be part of a collaborative team dedicated to delivering efficient, customer‑focused digital support.
What will your key responsibilities be?
Provide global D365 Finance support and ensure stable, reliable system performance
Maintain documentation for business processes and knowledge articles
Meet KPI goals and deliver customer‑focused Digital ERP support aligned with agreed service levels
Follow best practices within Digital Operations and contribute to continuous improvement
Seek effective solutions and knowledge from various sources to resolve issues efficiently
Create and update documentation to support users and internal teams
Ensure proper testing before releasing fixes to production
Use Data Management to import/export data in D365
Report significant achievements and challenges to your manager
Who are you?
High computer literacy and experience with Microsoft Dynamics AX 2009/2012 or D365 FO
Minimum 3 years of ERP experience, preferably within D365 Finance
SQL knowledge is a plus
Great English skills (minimum B2)
Strong problem‑solving skills and ability to work in a fast‑paced environment
What will you bring?
Courage to fail, learn, and improve
Customer‑oriented and proactive
Strong teamwork and communication skills- a true team player with a collaborative mindset
Result driven with a structured, organised approach
Able to stay calm and focused in a dynamic environment
What do we offer?
Annual bonus.
Private healthcare package (fully funded by the company).
Group insurance.
Benefits cafeteria, including a co-financed Multisport card.
Access to the Hempel Academy learning platform.
Additional holidays allowance.
Hybrid working model (3 days from the office)
Does it sound like a match to you?
To apply for this position, please submit your application with a CV in English. We’re excited to welcome a new colleague to the Gdansk office. For any questions, please reach out to Team leader; Iwona Chylińska on[email protected]. Apply today and become part of our journey!
Application due
2026-08-01Seniority Level
Job Functions
Industry
Chemicals
At Hempel, you’re welcomed to a global community of +7000 colleagues around the world. A workplace built on shared trust, mutual respect and support for each other.
We’re on a mission to double our impact. To succeed, we need bright minds and team players. Which is why, from day one, your input, ideas and initiative are not only welcomed, but expected. In return, you will enjoy great opportunities for development in a growing global company – and be part of the solution by contributing to our global impact.
At Hempel, we are committed to everyone feeling safe, valued and treated equally, in an environment where each employee can bring their authentic selves to work. We believe that inclusion is key to innovation and by bringing together the most diverse perspectives and talents, we can achieve great things, together.