Job Description
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Implementation Manager (SaaS) based in the United States.
You will join a mission-driven SaaS environment focused on transforming how cities and transit systems operate through real-time data and intelligent software solutions. In this role, you will lead end-to-end customer implementations, ensuring seamless onboarding, integration, and adoption of complex transit technology platforms. You will act as the primary bridge between customers and internal technical teams, translating operational needs into well-executed deployment plans. This position combines project management, technical problem-solving, and customer engagement in a highly collaborative, cross-functional setting. You will work closely with engineering, product, and customer success teams to ensure data accuracy, system reliability, and strong time-to-value for customers. The role is highly hands-on, requiring comfort working with technical datasets and integrations while maintaining a strong customer-centric mindset. It is ideal for someone who thrives in fast-paced environments and is motivated by real-world impact on urban mobility and sustainability.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Implementation Manager (SaaS) based in the United States.
You will join a mission-driven SaaS environment focused on transforming how cities and transit systems operate through real-time data and intelligent software solutions. In this role, you will lead end-to-end customer implementations, ensuring seamless onboarding, integration, and adoption of complex transit technology platforms. You will act as the primary bridge between customers and internal technical teams, translating operational needs into well-executed deployment plans. This position combines project management, technical problem-solving, and customer engagement in a highly collaborative, cross-functional setting. You will work closely with engineering, product, and customer success teams to ensure data accuracy, system reliability, and strong time-to-value for customers. The role is highly hands-on, requiring comfort working with technical datasets and integrations while maintaining a strong customer-centric mindset. It is ideal for someone who thrives in fast-paced environments and is motivated by real-world impact on urban mobility and sustainability.