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Job Description
Find Your Limitless with Reliance
By joining Reliance as a Sales Manager, you become part of an organization that is committed to delivering exceptional experiences for our customers and will support you to be your best.
What will you do?
Provides strategic direction, and business planning, and implements measures to ensure success of the residential HVAC program
Direct a sales team of Home Comfort Advisors and ensure they are meeting and exceeding their individual and team objectives
Accountable for managing the sales budget including profit and loss accountability.
Responsible for the identification of recruitment needs and managing the full cycle of sourcing, interviewing, and hiring activities
Direction and motivation of a high-performing sales team through effective training and coaching.
Partner with Service Operations and Installation Teams to maximize opportunities for the service technicians and installers
Contribute to the development and implementation of effective sales processes for the organization.
Contribute to the development and implementation of effective sales/rental training.
Responsible for developing and executing a local market plan to drive organic lead generation
Responsible for identifying and developing growth strategies to launch in new geographical territories
What do we offer?
A comprehensive benefits package and group savings plan
Ability to win a President’s Award along with a fully inclusive trip for two
Ongoing leadership, training, and support
Cross-functional career opportunities
Relocation opportunities
Constant internal promotional opportunities
Individualized career progression plans
Generous discount on Reliance products
What do you bring?
Business degree or equivalent working experience
5-10 years of sales and marketing leadership experience
Excellent communication skills, leadership, training and motivation skills
Strong influence and negotiation skills
Strong project management skills
Possess innovative market development skills
Results-oriented; high capacity to achieve high level of individual performance and team performance by focusing on targets and objectives
Flexibility and adaptability; high capacity to work in and lead an evolving organization; establishing new processes, etc.
Relationship building; strong ability to develop new and effective relationships with internal and external contacts.
Willing to work weekends and evenings.
Integrity and customer focus; experience with interacting with both internal and external customers
Why Reliance?
As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort® (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and Team Members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Headquartered in Toronto, Reliance employs a workforce of over 2,700 Team Members across 28 branches in Canada and two locations in the United States. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016. Reliance remains focused on sustainability, workplace safety, wellness, diversity, inclusivity, and prudent governance. Reliance Home Comfort is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
For more information, please visit www.reliancehomecomfort.com
Vacancy Type: This posting is for an existing vacancy
Use of Artificial Intelligence (AI)
We use AI‑enabled tools to support parts of our selection process; however, every hiring decision is reviewed and finalized by our people.
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