Rostering & Compliance Officer

Rostering & Compliance Officer -Brisbane Airport Trident Services is currently seeking an experienced Rostering & Compliance Officer to join our high-volume, fast-paced operation based at Brisbane Airport. This is a critical role supporting a large workforce of 250+ employees across a complex rostering environment within an Airport setting. About the Role This position will see you responsible for managing rostering, payroll compliance, and workforce coordination across a large site/s. You will play a critical role ensuring accuracy, efficiency, and compliance with EBAs/awards while handling a variety of workforce queries with professionalism and care. Key Responsibilities Develop, manage and maintain rosters for a large workforce (250+) Ensure compliance with EBAs, awards, and organisational policies Interpret industrial instruments, allowances, and pay conditions accurately Maintain and update workforce data Respond to staff queries in a calm, friendly, and professional manner Coordinate changes and adjustments to rosters in a dynamic environment Work closely with operational teams to meet workforce requirements About You Proven experience in rostering and workforce coordination within a large, complex sites  Experience in using Dayforce (preferably but can train) Solid understanding of EBA and award interpretation, including allowances Highly computer savvy with strong systems skills Exceptional time management and organisational skills Ability to prioritise and work under pressure A calm, approachable, and solution-focused communication style when dealing with staff High attention to detail and commitment to accuracy Ability to pass Drug & Alcohol test and obtain Aviation security Identification Card  ( ASIC) What’s on Offer Opportunity to join a large, dynamic workforce environment Exciting Brisbane Airport role with a supportive team Fulltime opportunity Next Steps If you're an experienced rostering professional looking for your next opportunity in a fast-paced and rewarding environment, we’d love to hear from you. Why Work with Trident? Equal Opportunity Employer- We value diversity and encourage all candidates, including Aboriginal and Torres Strait Islanders, to apply. Competitive wages, superannuation, and employment benefits based on your role Career progression opportunities from casual to part-time or full-time Access to upskilling programs and certificates to grow your career We foster an inclusive team environment where personal growth and goals are supported  About Trident Services Australia Founded in 1996, Trident Services Australia has grown into a trusted provider of security and cleaning services. With over 2000 employees across Queensland, New South Wales, and the Northern Territory, we pride ourselves on teamwork, inclusion, and creating a supportive workplace. We are 100% Australian-owned and passionate about offering a career path with opportunities for development. If you're ready to join a team that supports your growth and provides meaningful work, apply now to become an Aviation Cleaning Supervisor at Brisbane Airport!