Solution Architect, Process Intelligence
Job Description
Edwards Lifesciences is expanding its global technology capabilities with the launch of a new IT Innovation Hub in Pune, India. The Hub strengthens the technology foundation that supports our business worldwide, working in close partnership with teams across regions to deliver reliable, high-quality solutions at scale. Designed as a long-term investment, the Pune Hub will advance newer digital capabilities such as automation, data, AI, and cloud, and will include roles spanning end user services, application development, and enterprise platform teams. Together, these teams will help Edwards operate more efficiently and accelerate innovation in support of our mission of advancing patient care.
The Solution Architect, Process Intelligence is the senior technical owner of Edwards Lifesciences’ enterprise Process Intelligence capability on the Celonis platform. This role has end‑to‑end technical accountability across both Celonis platform pillars: Process Mining (data integration, object‑centric data models, analytical assets, and execution solutions) and Celonis Process Management (Process Designer, Navigator, and the governed process repository). The architect defines the event log architecture, ERP data extraction strategy, pipeline reliability, platform administration, and the technical standards that enable scalable, accurate, and audit‑ready process insights. While Order‑to‑Cash (O2C) is the initial scope, the architecture is designed to extend across additional enterprise process domains including Procure‑to‑Pay, manufacturing operations, and Idea‑to‑Market. This role acts as the primary knowledge transfer recipient from the Celonis SI engagement (896 hours, ending September 2026) and serves as the India‑side technical leader for the BPM execution team. Upon SI handover, this role leads the maintenance, evolution, and scaling of the Celonis platform independently.
How you’ll make an impact:
Define and maintain the enterprise event log architecture, object‑centric data models (OCDM), Perspectives, and Knowledge Model that enable process mining, conformance analysis, variant detection, and KPI measurement across enterprise processes. Own the technical design decisions that determine how business objects, events, and relationships are modeled within the platform (25%).
Own the end‑to‑end data integration strategy from source ERP systems (Oracle JDE) into the Celonis platform, including connector configuration, extraction method selection (JDBC, REST, batch vs. real‑time), transformation scripts (PQL), data integration scheduling, and pipeline orchestration. Ensure stable, performant, and governed data flows that meet SLA requirements (20%).
Serve as the technical owner of the Celonis Process Management (CPM) environment, including Process Designer, Navigator, and the enterprise process repository. Manage platform administration including SSO configuration, user roles and permissions, Home Site configuration, and release cycle governance. Ensure the CPM environment is operationally ready for enterprise‑scale BPMN modeling and process catalog consumption (15%).
Serve as the primary technical counterpart to the Celonis SI team during the implementation engagement (May–September 2026). Lead knowledge transfer activities across all SOW phases (Connect, Data Ready, Analyze, Execute, Handover) and ensure internal capability is built to sustain, operate, and evolve the platform independently post‑engagement. Shadow SI consultants during OCDM configuration, Studio asset development, and Action Flow design (15%).
Establish and govern the data quality framework — including validation rules, reconciliation procedures, data scorecards, and root‑cause resolution workflows — to ensure mining outputs are accurate, consistent, and audit‑ready. Define acceptance criteria for event logs and analytical assets before publication to business stakeholders (10%).
Provide technical leadership and mentorship to the Process Intelligence Data Engineer (P3), Senior Analyst, Process Excellence (P3), and broader Pune BPM execution team. Define technical standards, conduct architecture reviews, establish reusable templates and patterns, and ensure alignment with Edwards enterprise IT governance and security requirements (10%).
Evaluate and recommend adoption paths for emerging Celonis capabilities (e.g., Process Sphere, Action Flows, AgentC, AI‑driven insights) aligned to Edwards’ process intelligence roadmap. Configure and validate execution solutions including Action Flows and Business Apps for prioritized value opportunities (5%).
What you’ll need (Required):
Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field (Master’s preferred).
8+ years of experience in data architecture, solution architecture, or analytics platform architecture roles.
Hands‑on experience with the Celonis platform, including data integration, PQL (Process Query Language), object‑centric data modeling, and Studio asset development.
Strong expertise in SQL, relational database design, and ERP data schemas (Oracle JDE, SAP, or equivalent).
Experience designing and operating ETL/ELT data pipelines at enterprise scale.
Demonstrated ability to define data governance frameworks, quality standards, and architectural documentation.
Experience with platform administration including SSO, user provisioning, and role‑based access control.
Ability to lead technical delivery in a global, matrixed organization and serve as a technical mentor for colleagues with less experience.
Strong communication skills with the ability to explain complex technical concepts to both technical and non‑technical audiences, including executive stakeholders.
High level of independence, sound judgment, and ability to operate effectively in ambiguous, greenfield environments.
What else we look for (Preferred):
Celonis certification(s) such as Celonis Data Engineer, Celonis Analyst, or Celonis Solution Architect.
Experience with Celonis Process Management (CPM/Symbio), including Process Designer and Navigator.
Experience implementing Celonis from greenfield (not just operating an existing deployment).
Experience with cloud data platforms (Azure, AWS) and modern data stack tooling.
Python or other scripting language proficiency for data automation, validation, and pipeline orchestration.
Experience operating in regulated industries (e.g., medical device, pharmaceuticals) requiring data integrity, audit readiness, and SOX compliance.
Familiarity with BPMN 2.0 process modeling standards and process excellence methodologies (Lean, Six Sigma).
Experience with Action Flows, Business Apps, or similar execution/automation solutions within process mining platforms.
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