Job Description
About the Role
SocialPilot is looking for an experienced Product Manager to join a collaborative cross-functional team across UI/UX designers, engineering, marketing, and customer success. This role is focused on our Online Reputation & Listings Management product line, combining 0→1 product building with the operating maturity of a profitable SaaS business. You’ll solve customer problems, improve core product experiences, and explore thoughtful uses of AI where it adds real value.
This role is full-time, remote in India, and might require occasional domestic and international travel.
What You’ll Do
- Conduct in-depth market, competitive, and user research to guide product strategy
- Collaborate with UX/UI teams to create intuitive, user-centric product experiences
- Partner with engineering to translate product ideas into seamless, high-performing capabilities
- Work with marketing to strategize and execute go-to-market and feature adoption plans
- Author clear, detailed product briefs and specs that align with business and user goals
- Define success metrics, run experiments, and use analytics to iterate and improve
- Contribute to product discovery and execution for our Online Reputation & Listings Management platform
- Identify opportunities to simplify workflows and improve customer outcomes through thoughtful use of AI and automation
What We’re Looking For
- 3+ years of experience in product management at a SaaS company
- Proven success in building and scaling at least one product or multiple impactful features
- Experience conducting user interviews and turning insights into actionable plans
- Strong understanding of modern UI/UX principles, experience with Figma is a big plus
- Excellent communication and spec-writing skills, you clearly define the what, why, and how
- Technical fluency to effectively partner with engineering teams
- Solid stakeholder management and cross-functional collaboration skills
- Comfortable working in a fast-paced, iterative, and data-driven environment
Bonus Points
- Experience with 0→1 product journeys
- Familiarity with social media or marketing technology products
- Experience with reviews, customer feedback, listings, or reputation management products
- Exposure to AI-assisted SaaS workflows or automation features
About SocialPilot
SocialPilot helps 12,000+ SMBs and agencies publish, analyze, and manage their social media effortlessly. We're a bootstrapped, profitable, and fast-growing B2B SaaS company based in India, recently nominated for the Economic Times Startup Awards in the Bootstrap category.
Our Impact So Far
- 12,000+ global customers
- 5B+ social media posts published
- Consistently ranked as a Leader by G2, Capterra, and TrustRadius
- Recognized as one of India’s Top 10 Bootstrapped Startups
- Certified as a Great Place to Work™
Why You’ll Love Working Here
- Transparent culture: Full visibility into strategy, performance, and goals
- No micromanagement: Full ownership and accountability of your work
- Learning & growth: Personalized learning plans and professional development support
- Amazing team: Collaborate with top talent from world-class backgrounds
- Top-notch benefits: Health coverage, wellness initiatives, and more
- Open door policy: No hierarchy. Just open conversations.
- Modern workspace: Zen-inspired, well-equipped office space for in-office collaboration
