Manalo Lounge - Host/Hostess (On-Call)
Job Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
A luxury Oahu resort on the island's sunny Western Coast. Join us in Ko Olina and find your very own place of joy. Our beachfront island Resort sits on Oahu’s wild and rugged western coast, where vast ocean views and lively pools and lagoons provide the setting for an unforgettable adventure. Take the family for a ride on an outrigger canoe, splash around in the turquoise waters of our white-sand beach, play a round of golf as you weave through waterfalls at Ko Olina Golf Club, or spend the day reconnecting with your inner self at Naupaka Spa & Wellness Centre.Four Seasons Resort O’ahu at Ko Olina is looking for On Call Manalo Host/ess who has a passion for excellence and the spirit of aloha.
The Host/Hostess reports to the Manalo Lounge Manager and is the guest’s first impression of the restaurant, with knowledge of menus, menu ingredients and guest preferences.
About Mānalo Lounge
Manalo Lounge – meaning ‘sweet water’ in Hawaiian, celebrates Hawaii’s diverse mix of cultures that have influenced the area’s cuisine. Inspired by Oahu’s natural resources - where the fresh water of the mountains harmoniously merges with the salt water of the ocean, thus creating a sweet water, the cuisine pays homage to the mix of cultures found here, as well as throughout Asia and across the greater Pacific. Akin to the saying, 'Ae Kai - to bring together the land and sea to serve as a gathering place, Manalo Lounge serves as a welcoming intersection to gather with family and friends for dinner, in a contemporary, yet casual setting at the water’s edge.
What you will do:
Responsible greeting the guest, seating, bidding farewell, answering telephone and taking reservations, and coordinating end of shift reservation data.
What you will bring:
Candidate must be fluent in English, both verbal and written.
Thorough knowledge of customer service, preferably with a food & beverage background.
Candidates must have up to one-year previous employment in a related position.
Must be experienced in the areas of communication and computer skills.
Service Passion
Requires attention to detail and problem-solving skills
Successful candidates must possess legal work authorization in the United States.
What we offer:
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
Pay: $28.63 per hour
About Four Seasons Resort O'ahu at Ko Olina
On Oahu’s sunny western coast – wild, rugged and conveniently close to Honolulu and Waikiki Beach – Four Seasons Resort O’ahu at Ko Olina balances a classic Hawaiian style with one-of-a-kind luxury. Chic and light-filled with vast ocean views, our 370 accommodations provide a personal sanctuary in this all-encompassing Hawaiian luxury beach resort. Restaurants and bars are infused with the magnetic energy of Ko Olina. Guests have the opportunity to splash into lively pools and lagoons, with numerous water sports right off the Resort’s own beach. They are also able to play tennis and golf, then relax in the Spa – wrapped in the effortless elegance of Four Seasons.
We look forward to recieving your application. Mahalo!