Recruitment Team Lead (Nightshift)

The Recruitment Team Lead is responsible for coaching, training, and development of Recruiter L1 and 2. The Recruitment Team Lead handles the escalation management of assigned recruiters.

Responsibilities

• Analyzing and communicating recruitment trends, results, and insights to drive future recruitment activity, improve compliance,e and reduce risk.
• Effective coaching and development of direct reports. 
• Understanding team processes and carrying out activities accordingly to ensure that SLAs are met.
• Communicating process changes appropriately so the team can adapt change to their day-to-day operations. 
• Develop and retain talent to build high-performing teams- Sets high standards of performance and behavior for team members; Hold team members accountable for their actions; Provides opportunities and challenging assignments for growth of talent; Develops retention rates and retention strategies; Provides constructive, ongoing performance feedback to staff; Interviews and selects new hires. 
• Drive for results with sound judgment - Accountable for delivery of all business performance metrics. 
• Continuously monitors how actions are impacting business performance and reputation; ·Manages risks and control - Promotes culture of transparent and ethical escalation procedures; Leads by example demonstrating ethics and integrity in decisions and actions. 
• Monitors progress of team members identifies coaching plans, and coaches them for improvement. 
• Provides feedback and develops plans to drive individual and team performance. 
• Identifying and escalating risk or compliance issues 

• At least 2 years of working experience in a supervisory level 
• Must have relevant background with recruitment operations - highly preferred 
• Leadership skills, specifically coaching, development and influencing. 
• Ability to interpret data from a variety of internal and external sources and predict trends. 
• Tertiary qualification in business or a related discipline is highly desirable. Bachelor’s degree preferred. 
• Experience working with global/offshore sourcing models preferred. 

As a workplace, we focus on relationships – with each other, our clients and our candidates - in fact serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds and ideas drive innovation and make us successful.

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