Home Service Representative

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!

This position offers the opportunity to make a meaningful impact by helping seniors and individuals with healthcare needs maintain their independence and safety at home. Flexible scheduling options are available, allowing you to manage your own work hours while serving members in your local area.

This role…

• Install, service, troubleshoot, and remove personal emergency response systems, homecare monitoring equipment, and medication dispensing devices in member’s homes.

• Responsible for scheduling and managing assigned jobs, ensuring appointments are coordinated, communicated, and completed within established service level expectations.

• Maintain regular communication with VRI Home Service Coordinators regarding scheduling updates, changes, and job completion status

• Complete assigned work orders accurately and efficiently.

• Educate members and caregivers on the proper use of installed equipment.

• Maintain professional and courteous interactions with members and their families.

• Travel throughout the assigned service territory to complete installations and service requests.

We are interested in speaking to individuals with the following…

• High school diploma or GED

• Valid driver’s license and reliable transportation.

• Ability to travel within a 100-mile radius of the assigned service area (in state).

• Access to a personal computer, tablet, or smartphone.

• Basic tools required for the installation of electronic equipment.

• Ability to pass a background check, including a motor vehicle records review.

• Ability to successfully complete drug screening and fingerprinting requirements.

• Strong customer service and communication skills.

• Ability to work independently and manage a flexible schedule.

Salary: $15/hr

Physical Requirements 

• Ability to safely operate a motor vehicle for extended periods of time. 

• Ability to enter and exit a vehicle multiple times throughout the workday. 

• Ability to sit for prolonged periods while driving and while performing office-based work. 

• Ability to use a computer, keyboard, mouse, telephone, and other standard office equipment. 

• Ability to communicate effectively in person, by telephone, and electronically. 

• Ability to occasionally bend, stoop, reach, and carry work-related materials. 

• Ability to lift and transport items weighing up to [15–25] pounds, if required by the position. 

• Ability to travel locally within the assigned service area and occasionally outside the area, if needed. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. 

Work Environment 

• Approximately 50% or more of work time is spent driving to assigned locations, customer sites, or client appointments. 

• Remaining work time is spent in an office, home office, or other administrative setting. 

• Work may be performed in varying weather conditions when traveling between locations. 

• Position may require a flexible schedule to meet operational or client needs. 

Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received.  We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. 

We value our team members and realize the importance of benefits for you and your family.

Modivcare offers a comprehensive benefits package to include the following:

• Medical, Dental, and Vision insurance
• Employer Paid Basic Life Insurance and AD&D
• Voluntary Life Insurance (Employee/Spouse/Child)
• Health Care and Dependent Care Flexible Spending Accounts
• Pre-Tax and Post --Tax Commuter and Parking Benefits
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off
• Paid Parental Leave
• Short-Term and Long-Term Disability
• Tuition Reimbursement
• Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Modivcare is an Equal Opportunity Employer.

• EEO is The Law - click here for more information
• Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
• We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at [email protected]