Systems Coordinator
Job Description
DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.
The core responsibilities of this role include: troubleshoot, diagnose and repair software and hardware related issues with end-users in the facility.
Position: 1st shift Systems Coordinator
Shift: Mon- Fri 7:30a-4p
Pay: $22.15 per hour
In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:
Supply Chain, IT, Operating Systems, Warehouse Management Systems (WMS), Inventory Control, Diagnostics, Computer hardware / software.
A minimum of (1) one year's experience in the following:
-Experience using a commercial WMS (warehouse management system) such as Blue Yonder, Red Prairie, JDA, SAP is highly preferred.
-Intermediate or higher experience in Microsoft Office (Excel, Word, Teams, Outlook).
-1-2 years Report Writing experience.
• SQL experience would be required.
-Experience with JDA, NTV, BLUE YONDER, and SAP is also a PLUS but not required.
-Experience within a Supply Chain, Logistics, Distribution environment is highly preferred.
-Hands-on training and experience with technical software/hardware support within a company (preferably warehouse, supply chain, distribution, logistics).
-First-line point of contact to troubleshoot, diagnose and repair software and hardware related issues with end-users in the facility.
-This is NOT a traditional helpdesk or ticket/incident support position.
Be part of the world’s largest logistics company!DHL Supply Chain hasbeen certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes:
- Affordable medical, dental, and vision coverage available beginning on your 30thday
- PTO program for all associates, including paid holidays and vacation
- 401(k) with generous company match
- Tuition reimbursement program
- Excellent training and career advancement opportunities
Grow your skills. Shape your world.
Role Purpose:
Assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. May help perform system backups and recovery and install new software.
Key Accountabilities:
- Responsible for operational system integrity, including setup and control.
- Facilitate site(s) Warehouse Management System with proficiency.
- Assist management with facility layout and design to efficiently utilize the WMS.
- Project development and implementation.
- Monitor WMS for inventory management control.
- Interface with operation staffs to maximize system efficiencies.
- Develop, implement, and monitor sites performance systemically.
- Analyze system discrepancies; generation of reports as necessary.
- May write crystal programs as required to facilitate the success of the total network.
- Interface with customer host representative to identify and resolve issues systemically.
- Diagnose complex end user device issues, recommend and document process for resolutions.
- Develop and maintain training materials and guides to using the system.
Required Education and Experience:
- High School Diploma or Equivalent
- 1-2 years of WMS experience
- Proficient in report writing – 1 to 2 years experience
Our Organization is an equal opportunity employer.
#LI-Onsite
#LI-DNI