Remedy developer

• Hands on experience in BMC Remedy 7X/8X/9X.

• Comprehensive exposure to Action Request System (ARS).

• Development Experience in all ITSM Modules like Change, Incident, Problem, Work Order, SRM and SLM.

• Hands on Atrium Core.

• Experience in Installation of ARS, Atrium Core, ITSM, SRM and SLM.

• Good Knowledge on CMDB.

• ITIL Certified.

• Data load including Foundation and Asset data.

• Develops and enhances Remedy ITSM workflows.

• Assists in the development of system documentation on revised systems changes along with knowledge sharing across the program.

• Performs ITSM Remedy installation, testing and production support activities.

• Executes day-to-day BMC Remedy administration, maintenance, configuration, patches and upgrade tasks.

• Monitors and troubleshoots scheduled tasks and event logs for system, application, & security errors.

• Recommends strategies for upgrades and resource management.

• Helps to develop workflows that support business and industry best practices in Remedy IT service management.

All your information will be kept confidential according to EEO guidelines.