Delegate Sales Account Associate

DELIVER (www.deliver.events) is a fast-growing global B2B events company with industry-leading customer satisfaction. Guided by our principle—People, Planet, and Profit—we connect top retailers and vendors in commerce and supply chain sectors.

We are fully remote, fostering a diverse, talented team worldwide with a commitment to Diversity, Equality, and Inclusion. Proudly carbon and profit neutral, we reinvest profits into ethical and sustainable initiatives to contribute to a better world.

 

Reports to: Delegate Director

Contract: Full Time/ Permanent

Location: Global - Full remote

 

·      Engage with the global community of retail decision makers at C&D level and enroll them as fully hosted buyers ( travel and accommodation expenses covered) for our 4 premium events in Europe, US, Asia and MEA, in order to have 1:1 meetings with our sponsors across the supply chain industry.

·      Provide full VIP delegate support from onboarding to meeting scheduling to travel coordination.

·      Post show, follow up with both sponsors and VIP retailers to ensure that business opportunities generated onsite are converting into actual partnerships in order to maximize our sponsors’ ROI.

·      Role split: 50% delegate acquisition and 50% account management (delegates & sponsors)

 

·      Proactively self-source and convert your delegate pipeline across geographies (while ensuring strict quality criteria are met (delegate seniority, company size, delegate geography, delegate novelty and good match with sponsors services)

·      Reach company’s sales activity targets via extensive daily call time and significant number of weekly phone conversations

·      Ensure accurate and timely update of the CRM and daily pipeline reporting

·      Build and sustain long-lasting relationships with the global retail community

·      Assist delegates in their travel arrangement and refund

·      Assist delegates and in scheduling their 1:1 meetings with their Best Matched vendors via our in-house developed registration and matchmaking platform accounting for their respective needs and services

·      Post show, work alongside with delegates and sponsors to track contracts generated thanks to our inter-mediation and ensure that delegates remain responsive to sponsors to whom they showed interest in their services

·     Work in partnership with the Sales team to impress our sponsors with your account management

·   Partner closely with other departments, like Marketing, Content, and Operations teams to deliver a seamless and impactful event experience.

 

·     Bachelor degree or equivalent

·    1 to 3 years of experience in delegate sales / account management ideally in the events with VIP delegates, or in recruitment of executives in B2B sales

·      Native or bilingual proficiency in English

·      At ease in international environments

·      Strong communicator & people person

·      Dynamic with high positive energy

·    Enthusiastic about picking up the phone for outbound calls and and allocating substantial time for meaningful phone conversations every day

·      Comfortable interacting with C&D level people with a good understanding of social etiquette

·      Successful in building rapport and trust

·      Results driven

·      Organised and able to prioritize workload with competing priorities and deadlines

·      High ability in rigorously using CRM systems (daily updates, workflows and reports)

·      Experienced in using LinkedIn and B2B lead generation solutions

·      High speed cable internet access in a quiet workspace

·      Open and eligible to global travel several weeks per year

·      Salary package: £30,000 base salary + uncapped quarterly commissions (expect an extra £20,000 or more)

·      Fully remote work

·      35 hours a week: 09:00 - 17:00 UK time, Monday - Friday

·      Generous annual leave policy: 40 days of holidays including bank holidays

·     Above-market compensation policy & transparent salaries (at DELIVER, there’s no bias as all salaries are shared internally)

·      Monthly Work From Home allowance

·      Pension contribution

 

We are a diversified workforce and welcome all backgrounds. If the job is appealing to you, please apply even if you do not meet 100% of our ideal requirements !

 

Associate

Full-time