Senior NICE CXone Developer

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior NICE CXone Developer based in Canada.

This role is focused on designing, developing, and optimizing advanced contact center solutions within a modern CCaaS environment.
You will play a key technical role in building and maintaining IVR call flows, routing logic, and integrations that directly support customer experience operations.
The position involves close collaboration with IT, security, and business stakeholders to deliver stable and scalable contact center capabilities.
You will also contribute to system reliability by supporting testing cycles, deployments, and production troubleshooting across environments.
This is a highly technical and hands-on role where your expertise in NICE CXone directly impacts call handling efficiency and service quality.
You will operate in a collaborative, innovation-driven environment focused on continuous improvement and operational excellence.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior NICE CXone Developer based in Canada.

This role is focused on designing, developing, and optimizing advanced contact center solutions within a modern CCaaS environment.
You will play a key technical role in building and maintaining IVR call flows, routing logic, and integrations that directly support customer experience operations.
The position involves close collaboration with IT, security, and business stakeholders to deliver stable and scalable contact center capabilities.
You will also contribute to system reliability by supporting testing cycles, deployments, and production troubleshooting across environments.
This is a highly technical and hands-on role where your expertise in NICE CXone directly impacts call handling efficiency and service quality.
You will operate in a collaborative, innovation-driven environment focused on continuous improvement and operational excellence.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

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