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Best Upon Request

Business Development Manager, Virtual Concierge

Dallas, TXPosted 3 days ago
hybrid

Job Description

Job Id:  167 # of Openings:  1
Title: Business Development Manager, Virtual Concierge
Reports to: CEO
Location: Dallas, TX — field-based role; you are expected to be out with clients and prospects daily
Compensation: $50,000 - $55,000 annually + commission + full benefits 
FLSA Status: Exempt
 
 

About BEST

Best Upon Request (BEST) is a values-based, Great Place to Work-Certified company providing on-site concierge services as an employee benefit and patient amenity to healthcare systems and large employers across the United States. Headquartered in Cincinnati, Ohio.

 

Role Summary

We’re hiring a Business Development Manager to lead new business development for BEST’s Virtual Concierge offering. You’ll re-engage a warm contact base, book meetings, and close annual subscription contracts with HR executives, benefits leaders, and brokers across corporate, professional services, law firm, and SMB markets.
This is a ground-floor opportunity to work directly with our CEO, help shape the go-to-market strategy, and build a book of business in a category that’s ready for growth. You’re not sitting behind a desk; you’re out in the market every day.

 

What You'll Do

Business Development & Pipeline Management
  • Re-engage BEST’s existing warm contact base and build a pipeline of qualified prospects including HR executives, benefits leaders, brokers, and decision-makers at corporations, law firms, professional services firms, and SMBs.
  • Get in front of people with coffee meetings, prospect lunches, cold calls, LinkedIn outreach, and showing up where your buyers are. This is not a desk job.
  • Lead consultative scoping conversations to right-size the subscription tier for each prospect and build a compelling business case.
  • Own the full sales cycle: outreach, deck, proposal, close and log every activity in HubSpot in real time.
Market Development
  • Work directly with the CEO to refine our Virtual Concierge go-to-market strategy; represent BEST at industry events and conferences.
  • Use modern tools including AI (Claude) and HubSpot to work efficiently and punch above your weight.
  • Drive adoption and utilization with new clients post-close you’re selling annual contracts that auto-renew; a client who underutilizes the program is a churn risk.

 

What success looks like in year one

  • A full pipeline consistently moving through the funnel.
  • First contracts signed and revenue on the board.
  • HubSpot reflects real, current activity — no black holes, no stale deals.
  • A clear read on which segments and buyer profiles convert best — and a sharpened strategy to match.
 

This Role Is Right For You If

  • You’re energized by commission tied to your output
  • Coffee meetings, prospect lunches, and industry events are how you naturally operate, not something you have to be pushed to do.
  • You have executive presence and are credible in rooms with senior HR and benefits leaders and comfortable cold calling them the day before.
  • You’re disciplined: your pipeline, calendar, and follow-ups stay current without being reminded.
  • You want to build something, not just fill a role.
 

Required

  • Outbound sales experience, comfortable cold calling, managing a pipeline, and owning a number.
  • Strong written and verbal communication, your outreach gets responses and your decks are client-ready.
  • Proficiency in Microsoft Office, PowerPoint, Excel, and Word.
  • HubSpot or comparable CRM, every call, meeting, and deal stage logged in real time.
  • Based in Dallas, TX; other major Texas markets considered.
 

Preferred

  • Experience selling SaaS, subscription-based, or recurring-revenue products, you understand annual contracts and what it takes to keep clients renewing.
  • Familiarity with the HR or benefits buyer or a demonstrated ability to learn a new industry quickly.
  • Experience in employee benefits, corporate wellness, or a related field.
  • Active LinkedIn presence used as a real sales and prospecting tool.
 

Logistics

  • Field-based, Dallas TX. In-person client meetings and travel required; this is not a work-from-home position.
  • Background check required.
 

Growth & Opportunity

Strong performers in this role have a clear path to a senior Business Development or Director-level role as BEST’s Virtual Concierge business grows. You’ll work directly with the CEO from day one and have genuine influence over the product and go-to-market strategy, not just the execution of it.

How to Apply

Submit your resume. Optional but appreciated: a brief note on a sale, relationship, or win you’re proud of and what made it happen. We read every one.
https://recruitingbypaycor.com/career/JobIntroduction.action?clientId=8a7883d0934bc7b00193891ac7fb0ffb&id=8a78839f9eb34c4a019ed75e376a2660&source=&lang=en
 
 
BEST values transparency, accountability, and teamwork. We are an equal opportunity employer committed to creating an inclusive environment for all team members.

Pay Range: $50,000 - $55,000 per year
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Business Development Manager, Virtual Concierge at Best Upon Request | Renata