Account Manager
Job Description
Move into a job designed for you!
Join our team and be a part of the Natco family.
As a fourth-generation family-run business, Natco Home is one of the largest and most respected privately owned home furnishings companies in North America.
At Natco, surpassing our customers’ expectations in quality, service, and value is over a 100-year tradition. A commitment to innovation is woven into our future.
An inspired career path awaits.
Come see for yourself, there is no place like Natco Home.
What We Offer
This is a great opportunity to launch your career in account management with a well-established and growing company. You’ll gain hands-on experience working across product management, operations, and supplier partnerships while building a strong foundation for long-term career growth.
We’re especially excited to connect with recent graduates and early-career professionals who are eager to learn, take ownership, and grow within a collaborative team environment.
About the Role
Natco is seeking an Account Manager to join our Floor Coverings Product Management team. This hybrid role is based in our West Warwick, RI headquarters.
In this role, you’ll be at the center of our customer and product operations by managing accounts, coordinating product orders, and partnering with internal teams and global suppliers to ensure everything runs smoothly from order setup through delivery.
You’ll work closely with the Senior Product Manager while developing strong business, communication, and problem-solving skills along the way.
What You’ll Do
- Serve as the primary contact for assigned accounts, ensuring accurate and on-time order processing and delivery
- Set up and maintain product and order data, including SKUs, pricing, costs, dimensions, and supplier details for imported products
- Review vendor and customer orders to confirm specifications, documentation, and compliance requirements
- Collaborate with internal teams including Sales, Compliance, Operations as well as external suppliers to coordinate orders, timelines, and product readiness
- Manage sample requests, packaging approvals, and shipment coordination with suppliers
- Maintain accurate account records in SharePoint and manage high-volume communications, proactively resolving issues as they arise
- Contribute to process improvements and support ongoing team initiatives
What You Bring
- Associate degree required; bachelor’s degree preferred in business, communications, or related field
- Internship or early experience in account management, customer service, project coordination, or similar role is a plus
- Strong attention to detail and ability to manage multiple priorities
- Solid communication skills and comfort working with internal teams and external partners
- Proficiency in Microsoft Office (Excel in particular); SharePoint experience a plus
- A proactive, organized, and adaptable approach in a fast-paced environment
- Strong problem-solving and analytical thinking skills
Why This Role Stands Out
- Build valuable experience across multiple business functions
- Gain exposure to global sourcing and supplier management
- Develop in-demand skills in account and product operations
- Opportunity to grow and advance within the company
APPLY TODAY!
To be considered, please complete an online application.
Come Home to Natco.
Natco is pleased to offer comprehensive employee benefits.
Our Benefits Package Features:
- Paid Time Off & Paid Holidays
- Medical, Dental, and Vision
- Health Reimbursement Account (HRA)
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Employer Paid Life Insurance
- 401(k) Retirement Plan with Company Match
Natco Home, a fourth-generation family-owned business, proudly carries a legacy as one of the most respected and trusted names in the home furnishings industry. Established in 1917 in Rhode Island, Natco is one of the largest privately owned home furnishings companies in North America, with a robust distribution network spanning across the continent. Serving as a comprehensive home fashion resource, the Natco Home Group's exceptional product line-up of rugs, vinyl flooring, curtains, window treatments, and home décor products are available through major mass merchandisers, home centers, department stores, and clubs, not only in the United States, Canada, and Mexico but also in various other regions around the world. With a rich history in consumer goods manufacturing and a strong commitment to eco-friendly materials, Natco continues to adapt its product offerings to remain aligned with ever-evolving customer demands and market trends. Committed to innovation, Natco continues to venture into new product lines, solidifying its position as a leader in the industry.
Natco is an Equal Opportunity Employer committed to an inclusive workplace.