Summary

Urology is seeking a Scheduling Specialist II to assist with scheduling patient surgical appointments in an efficient and timely manner.

This position may require the flexibilty to work after hours as needed.

Job Duties

Books, coordinates, and reschedules patient appointments.
Verifies insurance of new and returning patients.
Greets patients in clinic and answers questions.
Schedules surgeries, pre and post surgical appointments, and admissions as requested.
Answers the telephone and routes patient calls.
Maintains and updates current information on physician's schedules ensuring that patients are scheduled properly and appointments are confirmed.
Assists with preparation of agendas, materials, meetings, etc.
Assembles patient charts for next day visits; updates profiles on patients.
Calls patients to remind them of their appointments.
Verifies insurance and pre-certification of insurance benefits.
Creates surgical appointment/referral shell in EPIC.
Confirms special requests for instruments and equipment.
Schedules and follow up with Cardiologist, PCP and Pulmonary doctors for patient surgical clearances.
Works with outside faculty as needed to coordinate combination surgical cases.
Updates and maintains faculty outlook calendar.
Retrieves faxes pertaining to patient surgical cases.
Routes and Scans all appropriate test results, prescriptions, FMLA paperwork.
Attends weekly faculty/staff meetings.
Efficiently schedules surgical patient appointments including timely financial clearances.
Routes calls to appropriate staff member.
Performs other job related duties as assigned.