Consultor Regional Senior de Beneficios (LATAM)

Company:

Marsh

Description:

Job Description

• Key support to Latin America Regional Benefits Management Leader (RBM Leader), for coordination of day-to-day activities and resource demands
• Coordination of services for RBM and RBM subaccounts of GBM accounts, to ensure timely and efficient execution of services in accordance with client-specific requirements including Rules of the Road and Service Level Agreements (SLA) in place.
• Leverage role and experience to support client relations, retention, new and profitable sales
• Knowledge management for best practice proposals, benchmarking reports, country information etc.
• Training coordinator and link to select “champions” of key tools, e.g. GOLD+, GBM Analytics
• Manage the Service Perception Survey for Latam IBD and Non IBD Consultants
•  Network management for Multinational appointments in Latam countries.

Reporting Line

• Reports directly to the Latin America RBM Leader

Key Functions of the Role

• Track RBM team account assignments and burdens, including monitoring available time sheets, and as needed to recommend potential account rebalancing to the RBM leader. Develop annual training plan proposal, identify resources for conducting agreed training plans, and coordinate training sessions (at least one per quarter).
• Support development of onboarding and training plans for new hires to the RBM team
• Ensure such new hire training is timely delivered
• Lead development and maintenance of Latam RBM value proposition in line with ICG and overall regional value propositions and marketing strategies.
• Working closely with RBM Leader, develop tools and processes for pricing RBM projects.
• Maintain library of GBM/RBM engagement letters, SOWs (regional and local), and supporting the resolution of absent agreements.
• Work with RBM Leader to track TPP activity and responses to service escalations.
• As requested, coordinate, prepare and deliver consulting projects to clients and prospects.
• Help develop “Multilatinas export” business, assisting local Mercer and Marsh operations in the region.
• Organize tracking of prospects, proposals, sales and portfolio revenues handled by the RBM team.

Qualifications

• Degree holder with a minimum of 3 years of experience in employee benefits
• Fluent in oral and written English (Only CV’s in English will be considered)
• Fluent Portuguese level is desirable.
• Strong knowledge - in key Latin America countries - of employee benefits
• Detail oriented and strong project management for a complex, demanding work environment
• Experience dealing with corporate multinational clients
• Positive and can-do attitude

Marsh Risk es una compañía de Marsh (NYSE: MRSH), un líder global en riesgo, reaseguros y capital, personas e inversiones, y consultoría de gestión, y asesora a clientes en 130 países. Con ingresos anuales de más de $27 000 millones y más de 95 000 colegas, Marsh ayuda a construir la confianza para prosperar a través del poder de la perspectiva. Para obtener más información sobre Marsh Risk, visite marsh.com o síganos en LinkedIn y X.

Marsh se compromete a crear un entorno de trabajo diverso, inclusivo y flexible. Nuestro objetivo es atraer y retener a las mejores personas y abrazar la diversidad de edad, origen, discapacidad, origen étnico, responsabilidades familiares, orientación o expresión de género, estado civil, nacionalidad, estado parental, estado personal o social, afiliación política, raza, religión y creencias, sexo/género, orientación o expresión sexual, color de piel o cualquier otra característica protegida por la ley aplicable.

Marsh está comprometida con el trabajo híbrido, que incluye la flexibilidad de trabajar de forma remota y la colaboración, las conexiones y los beneficios del desarrollo profesional de trabajar juntos en la oficina. Se espera que todos los colegas de Marsh estén en su oficina local o trabajando en el sitio con clientes por lo menos tres días a la semana. Los equipos que trabajan desde la oficina identificarán al menos un día de asistencia presencial a la semana en el que todo su equipo estará reunido en persona.