Clerk IV (Receptionist)

The Clerk IV (Receptionist) provides critical first contact to students (clients) in need of mental health services at the Center for Counseling & Psychological Health (CCPH). Greets clients, registers client demographic and insurance information in Electronic Health Record (EHR) system. Receives and enters various forms of Protected Health Information (PHI) into the EHR via secure processes compliant with Health Insurance Portability and Accountability Act (HIPAA). Processes patient payments. Answers and appropriately redirects all incoming calls. Schedules client appointments.