Job Description
Salary: $27.14 - $35.28
Job Overview
Performs outreach and community relations duties utilizing a wide range of activities to build and foster relationships that will engage and educate the community about Hillsborough County Services, programs and initiatives.
Ideal Candidate
- Skilled in developing and managing comprehensive communications plans to support department initiatives
- Experienced in verbal and preparing written communications including presentations, reports, etc.
- Experienced in compiling and interpreting data for reports for various projects and events
- Experience in working outreach and special events that support vulnerable populations
- Experienced in working directly with vulnerable populations
- Strong background in working with managing complex customer service cases
- Experience in human services resources in the community - continuum of care for homelessness, human services, and affordable housing resources.
- Experienced in budget management for projects, data validation and reporting, and technical documentation.
- Skilled in collaborating with external and internal partners on special projects and events
- Proven ability to collaborate across internal departments to achieve organizational goals.
- Experienced interfacing with external agencies that support vulnerable populations
- Graduation from an accredited four-year degree granting college or university; AND
- Three years of experience in community outreach coordination, planning and implementing or managing community relations or community education/outreach programs; OR
- An equivalent combination of education (not less than a high school diploma/GED), training and experience that would reasonably be expected to provide the job-related competencies noted above.
Core Competencies
- Customer Commitment - Proactively seeks to understand the needs of the customers and provide the highest standards of service.
- Dedication to Professionalism and Integrity - Demonstrates and promotes fair, honest, professional and ethical behaviors that establishes trust throughout the organization and with the public we serve.
- Organizational Excellence - Takes ownership for excellence through one's personal effectiveness and dedication to the continuous improvement of our operations.
- Success through Teamwork - Collaborates and builds partnerships through trust and the open exchange of diverse ideas and perspectives to achieve organizational goals.
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Duties and Responsibilities Note: The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. Depending on assigned area of responsibility, incumbents in the position may perform one or more of the activities described below.
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Job Specifications
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Physical Requirements
Work Category
Minimum Qualifications Required
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Emergency Management Responsibilities
In the event of an emergency or disaster, an employee may be required to respond promptly to duties and responsibilities as assigned by the employee’s department, the County’s Office of Emergency Management, or County Administration. Such assignments may be for before, during or after the emergency/disaster.
