Supervisor

IPMG is 100% Employee Owned! We partake in an Employee Stock Ownership Plan (ESOP) that invests employees into company stock—allowing Employee Owners to share in the growth and success of IPMG!

Let’s talk about IPMG’s Supervisor, Case Management position!

This hybrid leadership role supports and develops a team of Case Managers while ensuring high-quality, compliant services for the Individuals we serve. The position includes regular travel for community-based meetings and requires working remotely from a HIPAA-compliant home office.

Why IPMG?

• Work-life balance—IPMG offers an after-hours crisis line for Individuals, reducing on-call demands
• Dedicated training and leadership development programs
• Opportunities for advancement
• Generous paid time off and company holidays—including birthday, work anniversary, and mental health days
• Expense and mileage reimbursement

What You’ll Do:

• Supervise, coach, and support a team of Case Managers to deliver high-quality services
• Conduct regular 1:1 meetings, including coaching sessions and performance check-ins
• Monitor compliance, deadlines, and quality standards through internal reviews
• Provide training, guidance, and support for complex cases and team needs
• Analyze team performance data and implement improvement strategies
• Partner with Human Resources on performance management and corrective actions
• Participate in hiring activities, including interviewing candidates
• Build and maintain relationships with community providers and stakeholders
• Investigate concerns and support resolution efforts as needed
• Provide coverage for caseloads, on-call needs, and cross-team support when necessary

Who You’ll Work With:

• A team of Case Managers supporting Individuals on Medicaid Waivers, including Family Supports Waiver (FSW) and Community Integrated Habilitation (CIH) Waiver
• Internal leadership, Human Resources, and Quality Assurance teams
• Community providers, families, and other stakeholders

What You Need:

• A valid driver’s license, auto insurance, and reliable transportation
• Bachelor’s degree in Human Services (e.g., social work, psychology, sociology, counseling, special education, nursing, or related field)
• Minimum of 2 years of case management experience
• Knowledge of waiver case management processes and regulations
• Strong organizational, communication, and technology skills
• Ability to work independently and manage multiple priorities

What Helps You Stand Out:

• Previous supervisory or leadership experience
• Experience coaching, mentoring, or developing team members

Additional Requirements:

• CPR and First Aid certification
• Ability to pass background screenings
• Designated home office with reliable internet and standard equipment