COUNTER OFFER ATTENDANT

Position Summary:

To serve residents in an upscale bistro with the highest quality of customer service.

Essential Functions:

• Prepare and serve bistro items to residents and guests (coffee, sandwiches, soup, salads, etc.)
• Relate to residents in a courteous, empathetic, and cooperative manner
• Keep environment safe and clean
• Practice and observe all safety and loss prevention procedures; adhere to universal precautions and all infection control guidelines 
• Practice safe, sanitary food handling for food preparation, food holding and service 
• Provide a pleasant dining experience for all community residents, while following instructions to meet their specific dietary needs when necessary 
• Maintain or exceed HRA standards of appearance and cleanliness; maintain personal sanitation, hygiene and health standards 
• Maintain and protect the confidentiality of resident information at all times 
• Notify Dir. of Hospitality of any malfunctioning kitchen equipment or appliances 
• Perform any other reasonable task as assigned by the supervisor 
• The ability to take ownership for associate’s safety and the safety of the residents 
• Must disclose any medication that might impair associate’s ability to perform the job safely or competently. 

Non-Essential Functions:

• Leads by example exhibiting the CORE Values through servant leadership 
• Must possess a passion to work with and around senior citizens 
• Attends required community meetings and participates Life Enrichment activities when able 
• Completes all required courses in adherence with HRA University 
• Is prompt and able to perform the required duties of the position on a regular, predictable basis 
• Becomes familiar and understands how to report a missing person using the Safe Return program or equivalent 
• Becomes familiar and understands the steps for fire evacuation 
• All associates are responsible for maintaining a safe and secure environment for all community residents

Qualifications/Skills/Educational Requirements:

• Must be 18 years of age or older and have a high school diploma or GED equivalent 
• Must be customer service oriented
• Must be an honest and dependable individual
• Must be detail and team orientated
• Experience in a health center environment a plus 
• Knowledge of safe food-handling and kitchen regulations 
• Knowledge of OSHA Standards and fire and safety procedures 

Background Screening Requirement

In all Florida Companies, this position requires a Level 2 background screening through the Florida Care Provider Background Screening Clearinghouse. For more information regarding the Clearinghouse, disqualifying offenses, and exemption procedures, please visit: https://info.flclearinghouse.com